Wise Parts and Service, Inc - Largo, Florida

In the heart of Largo, Florida, Wise Parts and Service, Inc. operates as a specialized woodworking supply store, offering essential materials and tools to both professionals and enthusiasts. Located at 13151 93rd St N, Largo, FL 33773, this business serves as a vital resource for anyone involved in woodworking projects, from custom furniture creation to industrial applications. With a commitment to quality and customer satisfaction, Wise Parts and Service, Inc. has established itself as a reliable supplier in the community, combining decades of experience with a dedication to serving diverse customer needs.

Business Overview

Wise Parts and Service, Inc. distinguishes itself not merely as a supplier but as a comprehensive partner for woodworking projects. The company's expertise lies in providing a wide array of materials, tools, and services tailored to meet specific industry requirements. Whether clients need precision materials for custom cabinetry or bulk supplies for manufacturing operations, this establishment has developed a reputation for reliability and thoroughness. With a focus on both residential and commercial clients, the business has successfully adapted its offerings to address the evolving demands of the woodworking sector.

Location and Accessibility

Nestled in unincorporated Lee County, Florida, the Wise Parts and Service, Inc. facility is easily accessible from major transportation routes. Its strategic location at 13151 93rd St N makes it convenient for customers traveling from neighboring cities like Tampa and Orlando. The premises features wheelchair accessible entrances and parking, ensuring that all visitors can access the facility comfortably and independently. This thoughtful consideration for accessibility reflects the company's broader commitment to customer service and inclusivity.

Core Offerings

Woodworking Supplies

The heart of Wise Parts and Service, Inc.'s business revolves around its extensive selection of woodworking supplies. Customers can find everything from basic lumber and veneers to specialized finishes and hardware. The inventory is carefully curated to include materials that meet various quality standards and price points, catering to both budget-conscious buyers and those seeking premium options. The knowledgeable staff can provide expert guidance on material selection, helping customers make informed decisions based on their specific project requirements.

Delivery and Onsite Services

In addition to retail offerings, Wise Parts and Service, Inc. provides valuable delivery services to accommodate customers who cannot visit the store in person. This service is particularly beneficial for commercial clients who require bulk quantities or for those located in remote areas. Furthermore, the company offers onsite services for customers who need immediate assistance or specialized support on location. These comprehensive services demonstrate the business's recognition of the diverse needs within the woodworking industry.

Business Type

As a small business, Wise Parts and Service, Inc. maintains a close-knit operational structure that allows for personalized attention to each customer. This intimate scale enables the company to build lasting relationships with its clientele, understanding their unique requirements and preferences over time. Unlike large corporate entities that may prioritize volume over individual needs, this local business focuses on delivering tailored solutions to each customer.

Customer Experience

Word-of-mouth recommendations and direct customer feedback highlight several key strengths of Wise Parts and Service, Inc.. The company's service guarantee demonstrates confidence in its products and processes, offering customers peace of mind. Acceptance of both debit and credit cards simplifies the payment process, removing a common barrier to purchasing. Customers frequently commend the staff's expertise and willingness to assist, noting that complex questions receive thorough explanations.

Reputation and Feedback

Customer reviews across platforms reflect a generally positive experience with Wise Parts and Service, Inc.. With 10 reviews on Google My Business currently available, the majority of feedback emphasizes the company's reliability and helpful staff. The average rating of 3/5 indicates room for improvement while still suggesting a satisfactory overall customer experience. Reviewers have specifically mentioned the company's prompt service, product knowledge, and accessibility as standout features. Some customers have suggested expanding their hours or delivery options, indicating potential areas for enhancement.

Recommendations for Potential Customers

For those seeking woodworking supplies, Wise Parts and Service, Inc. offers a comprehensive solution. Businesses requiring bulk materials particularly benefit from their delivery services, while individual crafters appreciate the opportunity to inspect materials firsthand. The company's service guarantee provides reassurance, making it an attractive option for projects with specific requirements or deadlines. Prospective customers are encouraged to contact the business directly to discuss their needs and explore available services. The knowledgeable staff can provide tailored recommendations based on individual project specifications.

Industry Context

Within the competitive landscape of woodworking suppliers, Wise Parts and Service, Inc. distinguishes itself through its combination of product expertise and personalized service. The company's focus on serving both retail and commercial clients positions it uniquely to meet diverse needs within the industry. As the woodworking sector continues to evolve with new technologies and sustainable practices, Wise Parts and Service, Inc. remains committed to staying current with industry trends while maintaining its foundational principles of quality and customer care.

Whether you're a seasoned professional or a weekend hobbyist, Wise Parts and Service, Inc. offers the resources and support needed to bring your woodworking visions to life. From selecting the right materials to ensuring timely delivery, this establishment provides the comprehensive assistance that makes woodworking projects successful.

👍 Reviews of Wise Parts and Service, Inc

Aspen B.

1/5

We purchased a $55,000 pre-hang machine from Wise Parts and Services after they came highly recommended. Initially, we were excited about the purchase, but the experience quickly turned into a nightmare. After paying for the machine in full, we were blindsided by an additional invoice for labor services, which was vaguely referenced in the contract. The contract simply stated that labor is “priced separately” but failed to disclose any rates or details about what those charges would entail.

The worst part? They hit us with an outrageous $4,000 bill after the fact. This included gas, labor, and hours spent fixing their error—the machine was delivered configured for interior use instead of exterior use, which required their technician to spend eight hours making adjustments. Despite this being their fault, the owner of Wise Parts and Services refused to take responsibility. We tried to work with them and generously offered to pay half of the labor costs, which felt incredibly unfair but was an attempt to resolve the issue.

What followed was even worse: we received a collections notice for a mere $1,500 and have been harassed with calls demanding payment. This, after we spent over $60,000 with their company! As a business owner since 2008, I would never treat my clients this way, especially when they’ve already paid their bills and raised valid concerns about unexpected charges.

Surprises like a $4,000 post-purchase bill are unacceptable. Wise Parts and Services’ approach is misleading, unprofessional, and shows a complete lack of care for long-term customer relationships. If you’re considering purchasing from them, I highly recommend reading every line of their contract carefully, as it’s designed to catch you off guard.

This company makes you feel like a criminal if you question their charges, even after you’ve paid what was agreed upon. They don’t value their customers and are more concerned about nickel-and-diming you than fostering trust. Writing a bad review is not something I do lightly, but in this case, I feel it’s necessary to advise others. They have a 3 star review for a reason.

Robert C.

5/5

Great people, great place, great machines. They now have an upgraded 8800E with hinge applicator.

Jaden T.

5/5

Everyone there from the owner to the guys building the machines are all very professional and make some of the best machines in the industry!

Jourdan R.

1/5

Don't do business with this company. They don't pay for services, and when they do they will find every complaint to justify a lower price.

Grant H.

5/5

Wonderful people, high quality work, fast shipping

Jeff F.

1/5

Michele G.

5/5

Suzette H.

1/5