Williams-Sonoma - Walnut Creek, California

Address: 1470 Mt Diablo Blvd, Walnut Creek, CA 94596.
Phone: 52101215.
Website: williams-sonoma.com.
Specialties: Kitchen supply store, Baking supply store, Chinaware store, Cooking class, Cutlery store, Glassware store, Gourmet grocery store, Home goods store, Knife store.
Other points of interest: Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Assembly service, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 114 reviews on Google My Business.
Average opinion: 4.1/5.

Location of Williams-Sonoma

52101215

Welcome to the world of fine cooking and home living, brought to you by Williams-Sonoma This renowned kitchen and home goods store is located at Address: 1470 Mt Diablo Blvd, Walnut Creek, CA 94596. It is a popular destination for both professional chefs and home cooks who seek high-quality cookware, chinaware, cutlery, and gourmet ingredients.

At Williams-Sonoma, you can find a wide range of specialties, including:
Kitchen supply store
Baking supply store
Chinaware store
Cooking class
Cutlery store
Glassware store
Gourmet grocery store
Home goods store
Knife store

The store offers a variety of onsite services, such as delivery, in-store pickup, assembly service, and same-day delivery. It also has wheelchair-accessible entrances and parking lots, making it easy for everyone to shop and enjoy the Williams-Sonoma experience.

One of the unique features of Williams-Sonoma is its cooking class program. Here, you can learn new cooking techniques and recipes from expert chefs and instructors. Classes cover a variety of topics, from basic cooking skills to advanced techniques for experienced cooks. This is a great opportunity to enhance your cooking skills, meet other food enthusiasts, and have fun in a friendly and supportive environment.

Williams-Sonoma also offers a wide range of gourmet ingredients and products, including fresh produce, meats, cheeses, and specialty foods from around the world. Whether you are looking for a hard-to-find ingredient for a special recipe or just want to try something new and exciting, Williams-Sonoma is the place to go.

The store has received 114 reviews on Google My Business, with an average opinion of 4.1/5. Many customers have praised the store's knowledgeable and friendly staff, high-quality products, and welcoming atmosphere. Here are some of the things that customers have said about Williams-Sonoma:

I love Williams-Sonoma The staff is always so helpful and knowledgeable, and the products are of the highest quality.
I took a cooking class here and it was amazing The instructor was so patient and supportive, and I learned so much.
I bought a knife here and it is the best knife I have ever owned It is so sharp and well-made. I highly recommend Williams-Sonoma for all your kitchen and home needs.

Overall, Williams-Sonoma is a great place to shop for high-quality kitchen and home goods, learn new cooking skills, and enjoy a wide range of gourmet ingredients and products. Whether you are a beginner cook or an experienced chef, Williams-Sonoma has something for everyone. So why wait Visit the store's website at williams-sonoma.com and start exploring the world of fine cooking and home living today

Reviews of Williams-Sonoma

Williams-Sonoma - Walnut Creek, California

Elaina Pitre

5/5

First of, I'd like to do a huge shout out to JODI who is just absolutely AMAZING!!! she helped us purchase a dining room set and took the time to answer all of our questions. I've waiting 1.5 years to purchase this set and she made it happen. Love this store. Thanks Jodi. You deserve a raise.

Ed Moon

1/5

We tried to return an unused set of stainless steel measuring cups. The associate said the item was not returnable because they were used. I'm not sure how she made this decision. They were brand new stainless steel. I had taken them out of the package and put water in them, but again, they were 'stainless' steel.

She then wandered off to talk to a manager. We heard her talk to the manager. Then when she came back, she flat out lied and said manager was not there and said she was the associate manager. (Maybe she got promoted while in the back?) She then refused to allow the return.

I later went to another WS store and returned the cups no problem at all.

There's a saying that if you treat 1 customer poorly, you will loose business from 10 of their friends. In my case, that number is going to be much higher.

Brick and mortar stores are closing left and right because of online retailers like Amazon. If you want to keep your doors open, customer service is key. With customer service like this, there's no way William & Sonoma is going to last. I can't wait to hear the news.

Ian Malec

5/5

Had the most incredibly sweet interaction(s) with a sales associate today and felt compelled to say, thank you so very much!

Jesse D

5/5

Cheers Brenda! Thank you for walking me through all the Jura options. I was lost with all the product lines but you helped walk me through each series and showed what distinguished the difference between each option. Will be back to pick up my new coffee machine soon!

Jodi Foucher

1/5

Staff was not educated about basic product questions, three people were unable to help with what components came in a box, nor could answer what other products might be right (all I needed was a dough mixer!) and suggested I use their wifi to determine myself. Long waits for products to be pulled and staff not well trained on registers.

Terri Chang

1/5

I was at this store in late September trying to return something I bought online. After waiting in line at the counter, Ann Marie was able to assist me. She told me that I couldn’t return this product in store and that I have to return it myself. She then hastily summoned the next person in line. I was disappointed and talked to my husband on my way out that I would have to go to the post office and we had to pay for the postage... At this time, a nice staff came to me at the exit and told me that I didn’t have to pay for return postage once I had the label. So I called their customer service and Arlene assisted me. She said that I could not return this item because Ann Marie had to correct something she did when I tried to return that day. I asked if Arlene could clear that matter with Ann Marie and then sent me the label. I waited for a week or so for Arlene to get back to me, it did not happen. I finally went back to the store to clear the problem and went online to get the label. Although I was not familiar with their policies, I think they need to improve their customer service because I am hesitant to buy anything from them on line now.

Nabeela Khan

1/5

Don't bother going to this store or even calling them. They are extremely rude and don't have any information that can help you. Called the store to check if an item was able to be returned and got yelled at by the person working at the store since they weren't sure if store credit would be issued or not. It's easier just dealing with the website chat feature. Not sure how they still remain in business!

Hank Shih

1/5

Worst customer service.

Just want to check if ONE thing is in stock with associate and was asked to reach out to another associate which ask me to ask another associate. All I got at the end is a “No” with my 30 minutes wait.

They rather serve the rich white people first as their requests are considered priority before me even though I was in line first.

Avoid this overpriced place.