The St. Regis Longboat Key Resort - Longboat Key, Florida

Scott K.

Was really looking forward to staying here. The resort is very nice as are the rooms, pool, etc. (Pillows are a bit uncomfortable)
Upon arriving to the valet, you're greeted and bags are whisked away before you can say anything. Your told your bags will be taken to your room. Checking in was a little disappointing with one desk clerk and at least 2 or 3 other staff members standing around offering their assistance to anything but checking you in. It was 230p and had to wait about 30 min for a room which is fine. Finally at the room and no bags, waited 30 min and still nothing. Called down and they say any minute. Finally I just went downstairs and made them get the bags for me and took them up myself.
The concierge did get us a seat at the bar for dinner at CW Prime and that was appreciated. Good food albeit pricey but that's expected. I like the center bar feel and the Oshen bar out back had great sushi.
The staff for the most part were nice and would help if you asked but guess I expected more or at least recognition as a Marriott Titanium member and offer or explanation of any of the amenities available to you at this property. I get it that the St Regis name can likely stand alone but then why become part of the program. I had to ask several people with totally different answers . No upgrade, no late checkout, No acknowledgement. Upon checkout, no asking how my stay was and even had to make sure my breakfast was removed as promised (it wasnt). For the normal price point, I wont be back. Had better experiences at the Ritz-Carlton and similar higher end properties.

Sherry B. J.

★★★★★
The St. Regis at Longboat Key is absolutely stunning—a much-needed addition to the island. Unlike other resorts in the area, this one is truly grand, with brand-new construction and top-tier luxury.

From the moment you arrive, the service is impeccable. The staff is incredibly friendly and accommodating, making you feel welcome right away. The resort features beautiful pools, including an amazing lazy river, which adds to the relaxing atmosphere.

The dining options are excellent, with high-quality food at every restaurant, plus a fantastic coffee shop offering fresh pastries and more. The rooms and bathrooms are elegant and well-designed, adding to the overall luxurious experience.

It was also a great experience for our son. The resort has two beautiful Aldabra tortoises from the Seychelles, and guests can learn about them and take photos. Another highlight is the snorkeling area, where you can see rays and tropical fish in an open-air aquarium setting. We didn’t try it this time since it was a bit chilly, but it’s definitely on our list for next time!

In the evenings, the atmosphere was just as special. There was a pianist playing in the grand lobby bar area, creating an elegant ambiance. On Saturday night, they also had a fun live band.

Everything—the service, the food, the amenities, and the beautifully maintained grounds—was exceptional. Highly recommend this resort for a top-notch stay!

Amy T.

From the moment we arrived at The St. Regis, every detail of our stay was pure perfection—but the highlight was undoubtedly the spa. The level of relaxation and luxury here is unmatched. The treatments were exceptional, the facilities pristine, and the staff went above and beyond to ensure a world-class experience.

A special mention to Lorna Kirwan, Sales and Marketing Director, whose impeccable attention to detail and personalized approach made our visit truly unforgettable. She went out of her way to ensure everything exceeded expectations, making us feel like VIP guests from start to finish. Her dedication to excellence is a testament to the St. Regis brand.

If you’re looking for the ultimate spa retreat with five-star service, look no further. We can’t wait to return!

David P.

⭐️⭐️⭐️⭐️⭐️ 5/5 – Exceptional Stay at St. Regis Longboat Key!

Our experience at St. Regis Longboat Key was truly unforgettable. From the stunning beachfront location to the impeccable service, everything exceeded our expectations.

The staff made our stay extra special: Tammie led an incredible Under the Sea Experience with stingrays, Tim (concierge) ensured seamless bookings and follow-ups, and Frazier gave us a fantastic resort tour. John (spa therapist) provided an amazing massage, while Javi (Aura waiter) was friendly and attentive. The valet team was quick and welcoming.

The resort itself is breathtaking—multiple pools, a lazy river, and top-tier beach service made relaxation effortless. Live music, a champagne ceremony, and excellent housekeeping added to the luxury.

We highly recommend St. Regis Longboat Key and can’t wait to return!

Robert K.

I had the privilege of receiving a birthday gift which consisted of a massage from Elena and a facial from Annabelle at the St Regis on Longboat Key. As a local, I have been to a few of the Spas in the area and there are none that compare. The sheer beauty of the facilities, the attention to detail, and the ambiance is unmatched. Both my massage and facial exceeded expectations and the pampering I received from everyone made my birthday very special. I will definitely be returning and tell every one of my friends, colleagues and real estate clients about my wonderful experience at the St Regis spa and resort. Thank you everyone for making my day incredible. I am a very happy luminary!

Abby G.

Beautiful hotel with modern touches that really improve your stay, such as using virtual call buttons for everything from a drink by the beach to room service removal. The rooms are beautifully designed and decorated. Yes, there were a few growing pains because it’s new with staff not being completely well versed in every detail about the hotel. But honestly, their kindness and enthusiasm in getting me the answers I was looking for was enough for me. I was very impressed and can’t wait to come back!

Melissa A.

The St. Regis is an impeccably designed hotel that exudes elegance and sophistication in every detail. From the moment you step inside, it’s clear that the architecture and decor have been crafted with an exceptional eye for luxury and style. The staff is absolutely spectacular—attentive, professional, and always anticipating guests’ needs with flawless execution.

Every amenity is top-tier, making it difficult to imagine another hotel that could surpass the experience. The pool and cabana area, in particular, is a standout feature, offering the perfect combination of relaxation and indulgence. Whether you’re looking for impeccable service, stunning surroundings, or a world-class stay, The St. Regis delivers on all fronts. Highly recommended!

Jason Y.

As a loyal Marriott Bonvoy customer, this review comes with the hope that St. Regis Longboat Key will improve—because if they do, we wouldn’t mind becoming regulars.

The property itself is beautiful, and the location is fantastic, but that’s where the praise ends. Service is nowhere near the value of what’s charged. Some staffs and even some guests carry a pretentious attitude, making the experience feel anything but welcoming. Funny enough, once they realized we were Ambassador Elite, the sudden “thoughtfulness” kicked in—agendas, guides, and a stream of fake compliments. A real VIP experience, right?

But let’s talk about what really matters—for close to over $2,000 per night, this level of service is unacceptable.
• No 24/7 in-room dining—a basic expectation at this price point.
• Spa is constantly booked, often by non-hotel guests, making it nearly impossible for actual paying guests to enjoy.
• General service is inconsistent and lacks the true luxury touch you’d expect from a St. Regis.

And don’t just take my word for it—a quick look at the reviews on Marriott.com shows similar complaints. If you’re looking for true five-star service, skip this and go to the Ritz-Carlton Sarasota, where you’ll get luxury AND impeccable hospitality at a better price.

St. Regis Longboat Key has potential, but until they fix these glaring issues, it’s simply not worth it.