Rizzoli's Automotive - Grover Beach, California

Candio A.

When entering the office I was greeted immediately with friendly hello and a smile. Had a timely appointment made for my vehicle. Since I only have this one vehicle I was provided a shuttle ride to and from my home by a friendly driver. What I truly appreciated was that I was contacted at a reasonable time to let me know what was going on with my vehicle and not left hanging until the day was almost done. They recommended things that needed to be done and didn’t push or make me feel guilty about not being able to do everything at that time. Thank you Rizzoli’s for a great experience!

The R.

Rizzoli's has exceeded my expectations multiple times throughout the years; they are the best auto repair/service place I have found. Two experiences stand out: 1) they rented me a car overnight when a repair they started became more complex than expected 2) they were able to permanently fix an issue that my dealership had failed at. They are not the cheapest service in town, but their quality of work is worth every penny. I also appreciate their short distance shuttle service so I can go about my day while my car is being worked on.

Eric W.

I have recently had my vehicle serviced at Rizzoli’s Automotive for four seperate services on four seperate visits (brake line repair, new tires, oil change, and warranty work). Each time the staff have been polite, professional, competent and informative. Their communication and follow up are amazing and it is without any reservations that I will continue to have them service my vehicle. A special thanks goes out to Stephanie at the front desk who consistently goes out of her way to make sure everything they have done was done correctly.

Bill F.

I had an unexpected suspension issue while visiting the area, and I’m so glad I found Rizzoli’s Automotive. From the moment I called, the staff was incredibly helpful and understanding of my situation. They were able to get me in for an inspection right away and quickly diagnosed the problem.

What really impressed me was the details they offered throughout the process. They provided detailed explanations of the necessary repairs and even sent me photos of the parts that needed attention. It was clear they wanted me to be fully informed before moving forward.

The team at Rizzoli's worked efficiently and had my car back in working order by the end of the day, which was a huge relief given that I was out of town. The customer service was top-notch, and they went above and beyond to ensure I was comfortable with the repairs.

I’ve been to a lot of auto shops over the years, but the level of professionalism and care at Rizzoli's stood out. If you're ever in need of auto repair, especially in an emergency situation, I wholeheartedly recommend Rizzoli’s Automotive. They are trustworthy, knowledgeable, and deliver excellent service!

Marci M.

I can’t say enough about Rizzoli’s! Stephanie is the best! She was so helpful and knowledgeable. They were efficient, patient with my questions, and kind. And of course, they saved my car! Thank you Rizzoli’s I’ll be a customer for life!

Tito A.

Sal and the Rizzoli team were great. Sal listened and patiently explained the OE parts that were recommended/installed. The respect and professionalism gives you confidence you are receiving exceptional service.

Peggy C.

I came into your office, in Grover Beach, on a day full of wind and rain. I was wet and cold, completely confused about what was happening to my car and visually upset!!
You saw all of that, calmed me down and listened to my concerns. You are a great manager of your staff and customers!!
You got my info, as a returning customer, and set out a course of action. I left with answers to questions and the belief my car was in safe hands.
The problem with the car is being handled in a professional way, but it is the way I was listened to and respected was the focus here. Day before a holiday, bad weather, confused person… all were handled with a hometown caring feeling.
We are lucky to have your business in the south county.

Katherine O.

Having someone listen to your concerns and automotive repair needs is so appreciated...that was my experience at Rizzoli's. Stephanie, the office manager, is pleasant, helpful, competent and highly professional. Work was completed to my satisfaction by their trained mechanics and in a timely manner. Thanks all.