R & J Heating and Air Conditioning -

R & J Heating and Air Conditioning is a well-known and reliable HVAC (Heating, Ventilation, and Air Conditioning) contractor located in the heart of Decatur, Alabama. With a rich history of providing top-notch services, this company has established itself as a trusted name in the region. The company's address is 1813 Danville Road SW, Decatur, AL 35601, making it easily accessible for both residential and commercial clients.

To get in touch with R & J Heating and Air Conditioning, you can use the following contact information: Phone: 2565579920. Their website, randjheatingandair.com, is a valuable resource for learning more about their services, company history, and client testimonials.

Specializing in HVAC, air conditioning, and heating services, R & J Heating and Air Conditioning has a team of skilled professionals ready to tackle any project. As a service establishment, they take pride in offering a wide range of solutions tailored to meet the unique needs of their clients. Whether you need a new air conditioning unit installed or routine maintenance on your heating system, their team is well-equipped to handle the job.

As a veteran-owned business, R & J Heating and Air Conditioning understands the importance of hard work, dedication, and customer satisfaction. This commitment to excellence is evident in every project they undertake, and has helped them earn a reputation for being one of the best HVAC contractors in the area.

One standout feature of R & J Heating and Air Conditioning is their online estimates. By offering this convenient service, they make it easy for potential clients to get an idea of the costs associated with their project. This transparent approach helps build trust and ensures that clients are fully informed before making a decision.

When it comes to client opinions, R & J Heating and Air Conditioning has a strong track record. With 22 reviews on Google My Business, they have an impressive average rating of 4.6/5. This glowing feedback speaks volumes about the quality of their work and the level of customer satisfaction they consistently deliver.

Reviews of R & J Heating and Air Conditioning

Solace IX

1/5

These guys used to be great! They never had an issue helping me out with my heating/cooling needs. Now they'll ghost you for 2 months and suddenly drop the job without even calling you or picking up the phone to let you know. If you manage to get a hold of Robin, you'll be in good hands. Good luck otherwise.

Jason Akin

5/5

Quick and efficient! Two calls in one week for non related issues. Same day and next day calls, arrived on time and didn't make a mess of my wallet.

Stacey Batchelor

5/5

The owner is very nice !!!! They will be installing our unit in 2 weeks

Cindy Kohl

1/5

Robin Anderson, owner & operator of R & J Heat & Air is not a man of his word. My husband & I had a unit installation started on 8-2-19. The unit was scheduled to be installed on 8-1-19 when we awarded the bid in mid to late July 2019. We were repeatedly told by Mr Anderson they would be right out that day or the next for any type of service call, that he stands behind his products and his work. The install was supposed to be completed in one day. Sounded great, right? The install went well I suppose, but the waste (broken underpinning, little metal pieces, wire used for strapping, insulation, uneaten snacks, empty drink containers, cigarette butts, etc.) that was left inside and outside, not well. After they removed the old furnace they were to cut out and seal the furnace flue and with the leftover empty space my husband planned to install a few shelves. Mr Anderson told my husband that would not be a problem, they would cut the furnace flue out and seal up the hole, that he would be happy to do that. (My husband had rotator cuff surgery a few days before and was not able to.) The install was supposed to be an easy one considering the property had been gutted. The 2 servicemen (Gerald & ) worked from 9 am until dark on Friday (Mr Anderson sent 2 more out about lunchtime to help first two finish on time, didn’t happen) and said they would be back the next day on Saturday to finish up. Never showed up nor called. After waiting few days I called Mr Anderson to see what had happened, I was told a repairman would be out the next day. Didn’t happen. No call either. A couple of days later, Nick showed up to finish the job. The repairman installed the air return box, picked up tools, asked for payment and called it good and left. After our inspection the next day my husband & I discovered the furnace flue insert was still dangling from the ceiling and was NOT cut out and sealed as promised. I call Mr Anderson on Monday, 8-19-19, and was told they were swamped with customers because of the heat and would be out the last part of the week or first part of the next. Didn’t happen. No call, no show. On Friday, 8-30-19 I called yet again to find out what was the reason for a repairman not showing up to complete the job, only to be told again, “ the heat was killing them”, & “lots of folks air was out, and thought we would understand.” I CAN understand. Air conditioning units needing repairs for folks in emergencies I completely understand. I DO NOT understand when the owner of a company tells you he will be out to do a job on a specific day and time and NEVER CALL OR SHOW UP. That’s BAD BUSINESS. Terrible CUSTOMER support. Plain out LYING. I was raised to honor my word, if for some reason I can’t do what I promised I contact the person and let them know so other arrangements can be made. I understand things happen, but for Heavens sake, pick up the blooming phone - call, email or text and let some one know what’s preventing you from doing your job!!! I have yet again - another promise to be out on Tuesday, SEPTEMBER 3, 2019, to fix the furnace flue hole in the ceiling. Mr Anderson’s attitude changed during this last call, from nice & apologetic to unapologetic and snippy. I wonder if we made a mistake using this company. The word of mouth reviews we had been told that this was an excellent company with excellent customer care. We will see what happens. On 9-5-19, tech came out and did cut it from the ceiling but ONLY because I stood behind the guy and kept insisting he remove the whole piece. He repeatedly complained it was difficult, hard to cut. We would have had a partially removed pipe hanging from the ceiling with tin used to patch around the pipe leaving a HUGE UGLY MESS in the ceiling. What we got was a pipe being removed level with the ceiling and a piece of tin being screwed to Sheetrock with sheet metal screws all over the piece so it looks terrible. There is no way to “hide” the metal or the many screws that were used. We DO NOT RECOMMEND THIS COMPANY.
Update: 9-2-21 NOT returned to do the 1 yr service checkup.

CrimsonStorm1968

4/5

Did an install for me and did really good work .My qualm is they are never on time for an appointment or just don't show up . Still waiting on them to come out and do my annual service . They keep telling me they are going to be here at a certain time and they don't show up when they say they will . So far that is showing me that they dont seem to reliable when it comes to keeping appointments. Other than that they did do an excellent job on the install.... Update ,he did get caught up in a bad storm that day and came out the next morning and service my AC.

Verna Sims

5/5

I called Mr. Robin after being referred through my home warranty service to repair my furnance, and my air conditioning unit. I was originally referred to the Sears Service Center out of Birmingham 4 weeks ago, to repair my furnance. All in all, they came out to my house on two different occassions, and spent over 8 hours, and still wanted to "order a new part", and come back a week later. After they left the 2nd time, my air conditioning unit would not come on. The technicians gave me the run around on when they would be back out to fix the problem he created, and used excuses that he was not comfortable driving in the rain, as to why he couldn't come back out. This is after I informed him that my son and I both have asthma and allergies, and that opening windows would worsen our condition. I called Mr. Robin Anderson from R&J Heating and Air on Saturday afternoon, and he promised me that he would be at my home Monday, no matter what.
Not only was Mr. Anderson prompt Monday morning, but he was extremely professional, and knowledgeable enough to not only get my air conditioner working, but was able to repair my furnance...without ordering a new part. Mr. Anderson not only fixed the orignal issue with my furnance, but he did not have to order any more parts, and he was able to fix the issues the two Sears technicians caused, all while showing and explaining to me what was wrong, and what he did. Awesome knowledgeable service.

James Dunn

5/5

Great guys professional on time clear explanation of my problems couldn't recommend them enough!

Chet Rowe

5/5

We called in the AM and it was repaired that afternoon! The technician was very pleasant and informative. We will definitely use their services again when needed.