Public Storage - Phoenix, Arizona

Public Storage, located at Address: 2421 N Black Cyn Hwy, Phoenix, AZ 85009, is a well-known and reliable self-storage facility that offers various types of storage solutions to meet the diverse needs of its customers. The facility is easily accessible, with a wheelchair accessible entrance and wheelchair accessible parking lot, making it convenient for everyone.

One of the key features of Public Storage is its wide range of storage options. They specialize in self-storage facility, automobile storage facility, boat storage facility, moving supply store, RV storage facility, and storage facility. Whether you need to store your personal belongings, a car, a boat, or an RV, Public Storage has got you covered. They offer a variety of unit sizes, from small lockers to large garages, ensuring that you can find the perfect fit for your needs.

Public Storage also accepts different payment methods, including credit cards and debit cards, making it easy and convenient for customers to pay for their storage units. Additionally, they have a user-friendly website (Website: publicstorage.com) that allows customers to manage their accounts, view unit availability, and make payments online.

The company has received an impressive number of reviews on Google My Business, with a average opinion of 4.7/5. This high rating is a testament to the quality of service and customer satisfaction that Public Storage provides. Customers have praised the facility for its cleanliness, security, and friendly staff.

Reviews of Public Storage

Gloria

5/5

Angie’s the best!
I was upgrading my unit but not too sure about the size. The agent, Angie got right to it Selecting sizes and showing me different options finally decided on one for later this year
Then my plans changed and I needed a bigger unit like now Angie went back to work trying to find me a unit that I could move into then she worked up all the paperwork and I did nothing but stand there and sign and pay. It was a great experience.
Thank you Angie for all your help

David pregler

5/5

{ rarely have I reason to remember to write a review about my experience with customer service these days, especially when dealing with storage facilities, and fast food chains,But this place seems to have got it Right. The lady at the desk (Angie) made me feel i was not only paying for a storage unit, but the person behind the desk who patiently with a smile answered all my questions then went over options that would best accommodate my budget and space requirement. Finally a place made me feel that my hard earned money was appreciated at their business!!!

Mason Nichols

5/5

I recently had the pleasure of being assisted by Ilene at Public Storage, and I cannot speak highly enough of her professionalism and kindness. From the moment I walked in, Ilene made me feel welcome with her warm demeanor and genuine smile. She is incredibly customer service oriented, always going above and beyond to ensure that my needs were met and questions were answered.Ilene's attention to detail and willingness to help truly set her apart. She took the time to explain all my storage options clearly and patiently, making sure I understood everything before making a decision. Her friendly and approachable nature made the entire experience pleasant and stress-free.In today's world, exceptional customer service is rare, but Ilene embodies it effortlessly. She is a shining example of what outstanding service should be. If you’re looking for top-notch assistance, I highly recommend visiting Ilene at Public Storage. She deserves all the praise and more!

Katya Gertsogova

5/5

Shoutout to Rae Sunshine ☀️
I recently had the pleasure of interacting with Rae, the absolutely sweetest, responsible , nice & kind property manager at Public Storage! ? As a new customer, I had several questions and concerns, but Rae's adorable and helpful demeanor put me at ease immediately. Her customer service is out of this world—she's so patient and kind! ? Rae walked me through the process, ensuring I understood everything, and went above and beyond to make my experience outstanding. I’ve got the best storage number and a building letter I’ve ever could imagine is just magical. So so so happy ?Rae, you’re an absolute gem, and I’m so grateful for all your incredible support.
If you’re looking for the best storage experience, go see Rae at Public Storage! ?✨

Linda Spevak

5/5

I recently had to make contact with Public Storage regarding the passing of my brother. I was very fortunate to work with Raean! She helped me every step of the way. She was very kind and very courteous through what was an extremely difficult situation for myself and my family. I really couldn’t have asked for a better customer service experience than what I received from her. I hope this facility takes notice of the great employee you have here!

Juan Magana

1/5

This place is a rip off. First of all the lady didn’t know anything about her job. She gave me 2 price options and at the end neither was true. We walked I. Circles because she know where any units were at!
Then once I picked one she had a worker go and he tore out insulation and wool pales to install some camera or some but he left a mess and I later found out that because they gave me a used lock someone entered my unit and things were not as I left them. I moved out the very next day!! Crooked business!!

phillip arreola

5/5

Rae at this location is so amazing the property is always clean. She has an amazing smile she is always in a great mood. She is very understanding and helpful. She deserves wat ever blessing come her way. If there was a way to give a 10 star review I would. Thanks Rae for always helping and understanding

Audra

5/5

I had a great experience! Raeann was great in helping me feel comfortable with what I was doing. She was friendly and offered to help me move my things. I look forward to any future interactions with her!