ProSource of North Orange County - Placentia, California

Kris A.

I worked with RACHEL to order my carpet. She was so helpful! I had looked at some samples but couldn't get back to the showroom to order. I called Rachel and she took care of everything over the phone and immediately sent me a receipt. She is very nice and professional.

Jerry H.

Gayle and the rest of the staff at ProSource Wholesale were amazing from beginning to end in helping us completely redo our kitchen and laundry.

Let me start by saying I’m extremely particular, meticulous, as well as indecisive which can be a nightmare for those on the other side of any sales counter from me. On top of that we had a fairly strict modest budget we had to stick to. Gayle was accommodating, patient, and did an amazing job guiding us through the process. She went above and beyond to get us what we wanted at the price we needed. Our kitchen and laundry turned out beautiful and exceeded our expectations, mainly due to Gayle ensuring everything was taken care of along the way. The overall result is perfect and all we have left now is to acquire a table for the breakfast nook to make the transformation complete. We couldn’t be happier and everyone who has seen it loves it. Also a shoutout to Jimmy who helped us pick out and secure a great price on our new wood flooring. It was such a great look that we decided to lay it throughout the whole house.

For reference:

Cabinets:
Manufacturer - Omega
Style - Rory
Color - Beach House (top cabinets) Rain (bottom)

Flooring:
Manufacturer - Home Pride
Style - Windmill Collection
Color - Euro Oak Treffy

Jessica S.

Have always had the best service and experience with ProSource Wholesale! Beautiful selection of flooring and ProSource staff are experts and answered all my questions!! Needed to order additional flooring recently due to water damage, and Troy found the flooring we needed from a few years ago! So helpful and professional.

chris T.

Frank Blanco went over and beyond our expectations. He was able to source laminate flooring that had been discontinued over 2 years ago so that we could replace the old carpeting on our stairs and second floor with the same laminate hardwood flooring to match what we have on the first floor. He also was able to find us a top notch installer in 1 day that was available and we had the flooring installed 2 days later.

Amazing customer service and a pleasure to deal with!

Thanks Frank!

Linda

As an Interior Designer and business owner, I LOVE ProSource! They are a one stop shop for me when I am in the design stage or a clients kitchen or bath remodel. They carry so many cabinet brands and styles, all the best countertop materials, and the tile choices are amazing for backsplash or flooring. They also have amazing Wood and Laminate selections, so no matter what our needs are, ProSource generally has it. And my Rep Troy is amazing too. He gets me my pricing promptly, places my orders, and keeps me and my invoices straight!!! I Hightly recommend anyone in the remodeling business to go to ProSource first....and make it their showroom of choice.

Mike S.

Troy is great. He is very efficient and timely at getting back to me with information and pricing on products when I need which is a must as a general contractor. He is also great working with clients and helping them through the decision making process when I send them in. The showroom is top notch and very organized as well which makes a big difference. Thanks ProSource!

Peter K.

Most companies offer customer service. Pro Source offers Over-the-Top Customer "Care". They do what it takes to make things right with every detail. Rachel is the Showroom Manager and just a delight to work with. I recommend Pro Source to anyone looking for excellent flooring products and professional and courteous customer care. You will not need to look elsewhere.

Phil L.

My family used ProSource of North Orange County for all tile needs (floors, shower walls, shower floors, shampoo boxes, etc.) for three complete bathroom remodels. I was referred to ProSource by our construction contractor. Our primary Account Manager was Troy Hanson, but we also received help and assistance from Joanna Domingo, Jimmy Vo, Tim Walsh. All ProSource personnel were extremely friendly and helpful. We made personal appointments with Troy to select all tile materials. Troy patiently worked with us to "design" and select materials that would complement each other until we were satisfied with our selections. Thereafter, Troy took photographs of all sample materials for each bathroom so that we had a visual record of our selections. Troy placed our orders with all tile vendors and then supplied us with a detailed listing of where to pick up each purchased material including the expected time of arrival for each material. Overall I am very pleased with the service, selection, and prices from ProSource and would highly recommend them. My only area of difficulty was that I had to personally pick up all materials from four different vendors (locations), which was quite a task and took numerous trips. I don't know whether there was an option to pick up all materials at one location or perhaps have them delivered to my home as these options were not offered and we didn't think to ask when we placed our order. In the future we would prefer to have the entire order delivered to our home, even if a reasonable delivery fee was required.