Plumas Sierra Rural Electric Cooperative - Portola, California

Address: 73233 CA-70, Portola, CA 96122, United States.
Phone: 5308324261.
Website: psrec.coop
Specialties: Electric utility company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Plumas Sierra Rural Electric Cooperative

☎️5308324261

⏰ Open Hours of Plumas Sierra Rural Electric Cooperative

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

Introduction to Plumas Sierra Rural Electric Cooperative

Plumas Sierra Rural Electric Cooperative, located at 73233 CA-70, Portola, CA 96122, United States, is a reputable electric utility company that has been serving its customers with high-quality service and reliable electricity. Established with the aim of providing efficient and cost-effective power solutions, the cooperative has grown to become a trusted name in the industry.

Key Features and Services

Electric Utility Services: Plumas Sierra Rural Electric Cooperative specializes in providing electricity to residential, commercial, and industrial customers in their service area.
Internet Services: In addition to electric services, the cooperative also offers high-speed internet solutions, which are known to be better than their competitors' offerings.

Accessibility and Facilities

The cooperative is committed to ensuring accessibility for all its customers. They have wheelchair-accessible parking and entrance facilities available at their premises.

Customer Reviews and Ratings

With an impressive 4.3/5 average rating from 40 reviews on Google My Business, Plumas Sierra Rural Electric Cooperative has consistently received positive feedback from its customers. Users praise the cooperative for its efficient and helpful staff, easy-to-use app for checking outages and making payments, fair rates, and robust performance during extreme weather conditions. Over time, the company has significantly improved its services, earning a higher rating each year.

Why Choose Plumas Sierra Rural Electric Cooperative

Reliable and Efficient Power Solutions
Competitive Rates
Excellent Customer Service
Improved Internet Services
Commitment to Accessibility

Contact Information

For further inquiries or to explore their services, you can contact Plumas Sierra Rural Electric Cooperative at their phone number: 5308324261. You can also visit their official website at psrec.coop for more information and to get in touch with their team.

Final Recommendation

If you're looking for a dependable electric utility company with a proven track record of excellence, Plumas Sierra Rural Electric Cooperative is definitely worth considering. Their commitment to customer satisfaction, combined with their comprehensive range of services and positive customer reviews, makes them a top choice for electricity and internet needs in their service area.

We highly recommend reaching out to Plumas Sierra Rural Electric Cooperative through their website or by phone to explore their services and find the perfect solution to meet your energy requirements.

👍 Reviews of Plumas Sierra Rural Electric Cooperative

Plumas Sierra Rural Electric Cooperative - Portola, California

MM

5/5

Push just a couple buttons and you get a helpful person that knows something or will get you to another real person quickly that can take of your need. Great app for easy checking on the rare outages and for easy payment. Fair rates. I never attend the member meetings but seems like the communities keep them in line. I am happy.

Jeff B. C. H. (. B. C. H.

4/5

Compared to 5 years ago its night and day. Big winter last year and they performed very well. NO OUTAGES!!! I started off with a 1 star review and it has moved up annually. The internet service offered is much BETTER than digital path.

Garret M.

1/5

I get that people hate their ISP, but there are usually reasons for it. In the case of Plumas Sierra Telecommunications hatred doesn't even come close to describing what I think of the ENTIRE COMPANY.

I have been experiencing random disconnections and incredible poor performance for about a year. Performance and simple connectivity became so frustrating I contacted them 2-months ago and Plumas Sierra still haven't been able to resolve anything.

I have called their supposed technical support, which is little more than an glorified answering machine because all they can do is pass something along, innumerable times. So often I know some of them by name. I have called their offices directly, and have been reassured that they will be getting someone on it right away, only to have nothing resolves. I have provided them with detailed emails including 60 speedtests taken over the course of a month, after hunting for an email to send it to and only being able to send it to their info email, the only one they list on their site. I have talked directly to a representative three times. I have only ever received one voice mail response.

And after 2 months of little to no usability for the DSL I have been paying for their technician says he should be able to get around to it, NEXT MONTH.

This company also provides electric utilities to the area as well, and they can't even keep the power on reliably. Go ahead google Plumas Sierra Rural Electric Cooperative power outage and see for yourself.

The only reason that any of these people have jobs is because of the near-monopoly they have in the area. They are so bad that I would recommend that anyone frustrated by their incompetence should make an official complaint with the Better Business Bureau, the California State Utilities Commission for electric issues, and the Federal Communications Commission for their pathetic internet non-services.

Jermy E.

3/5

They don't give pertinent info during outages. Would be helpfully if we knew roughly how long outages would be so we can know weather yo fire up the Gemini or not.

Andrew J.

4/5

My bill is extremely low. Unfortunately the extra monthly service fees sometimes more than bill each month.🥺 SolAr looking real gooD right now😜

Wendy &. W. M.

5/5

I’d have to say that out of all the spotty services I have tried in the area for internet here in portola, Plumas rural electric cooperatives Coax has been the best! Best price and best service, very helpful customer service as well, THANK YOU!

adam C.

5/5

Just had a fuse on a transformer go out on my property. Paul from psrec was out to my location and had the problem fixed right away. I have never had a power company be so prompt and professional. THANK YOU!!!!!

Kyle B.

5/5

I called them because my power was out, and they sent some very nice technicians over very quickly.