Phil's Automotive - Arkadelphia, Arkansas

Bob Deffinbaugh

Phil was prompt and very helpful when our car broke down on the road. He also recommended repairs that another shop could do to our advantage, even though it cost him the business.

Mike Thompson

A van I loaned out to friends in a band broke down on their way to Dallas from ATL. The transmission stopped going into gear. Luckily they were just outside Arkadelphia and Phil's is apparently well versed in repairs for travelers. Just read all the other reviews. Phil answers the phone just about any time of day which is impressive in itself. Nick was also very responsive and they replaced my transmission w/ a rebuilt/warrantied unit for a fair price and let me leave the van a few extra days while I arranged to fly out to drive the van back home. Phil even went out of his way to give me a ride from my hotel to the shop to pickup my van. I had one small issue: my shifter linkage is a little out of adjustment. It goes into gear fine but the reverse/neutral switch isn't engaging unless I force the shifter far to the "left" edge of P or R to get either to engage. I'm a mechanic myself so I understand what's going on and it's an easy enough fix. I was ready to start driving home so I didn't return to them to have it looked at. I only mention since someone else may struggle with such a thing. I'm confident they would have taken care of it without issue. Ultimately, if I ever suffer a breakdown on the road again like this, I could only hope to be near Phil's. The process was painless and they took good care of my van and kept it secure. Can't ask for much more.

Venna M.

Let me tell you...if you are in search of a an HONEST, RELIABLE, EFFICIENT and AFFORDABLE mechanic-THIS IS THE PLACE!
We have a child who attends college in Arkadelphia and it was scary when she began to have issues with her vehicle. We took a chance on them and they did not disappoint! They not only repaired our child's car quickly & correctly, they made sure she got back to school SAFELY each time...they even picked her up when her car was ready!
They repaired an issue with her engine the first time and then a connection problem with her battery the second time.
With them nearby I'm hopeful the car will last through college! We're so grateful for them! I would recommend them to ANYONE!

THANKS GUYS!

Frank Powell

Nick and Phil was great, communication was on point and the service of the vehicle was up to par! Would highly recommend any and everyone for all their services here!

Joel Skousen

On a road trip for Christmas our mini van broke down, Phil's Auto took great care of us. They had to order a part for us, so they drove my whole family to a hotel to rest up, and even made several trips because of stuff we forgot to get out of our van. I felt like they treated us as they would have treated a beloved family member. That kind of service is very refreshing. They got us back on the road as quickly as they could, and the van was running great!

Lisa Martin

My truck broke down last week while I was driving on the freeway heading to Austin from Nashville. I was on I-30 when it happened but was fortunate to make it safely off the freeway and into Arkadelphia. I found a Chevy dealership but they only had one technician working so he told me that "Phil would be able to help me" and pointed me in his direction. Well, I am grateful for the sequence of events that led me to Phil's Auto & Transmission because Phil went above and beyond to get me back on the road. I must mention that it was almost 100 degrees out and I had my 70 pound dog with me so I was also worried about what to do with him while at the shop. Phil and Nick were wonderful, they let me sit inside with my dog while they assessed the situation with my truck. My truck was not going to be repaired so I needed to get a rental car. Phil went out of his way to help me. He drove me to two different car rental places (one of them was 30 miles away) AND he let me bring my dog with us. I was finally able to get back on the road to Texas but I have no clue what on earth I would have done had I not found Phil and Nick at Phil's Auto & Transmission. There really are good people left in this world. THANK YOU, both of YOU!!!! Excellent customer service!

Christina Bakle

Serviced my air conditioning in my car. Did a great job. Fast and pleasant

Audra Eisenhauer

Called Monday morning because alternator failed and needed replaced. Being over 4 hours from home, and a day late from returning, time was a priority. Phil and his crew had the vehicle running before 1:30pm. They were understanding of the traveler situation and placed our need for quick repair into consideration. Price was slightly high for the part, but still reasonable. Fair labor price. Phil was extremely considerate by allowing me to drive his personal vehicle to accomodate my family's needs while waiting for the repair. Overall a very good experience. I would recommend this company for vehicle repair. Phil has been added to my list of vehicle repair places when I travel. Thank you, Phil and crew!