PAYARC - Greenwich, Connecticut

Introduction to PAYARC

PAYARC, located at 411 West Putnam Avenue, Suite 340, Greenwich, CT, is a prominent player in the payment processing industry, catering to a wide range of businesses. With a strong focus on innovation and fraud prevention, PAYARC offers a comprehensive suite of services designed to streamline transactions and enhance the customer experience.

Main Services

• Curv Restaurant: A state-of-the-art point-of-sale (POS) system tailored for restaurants, offering features like table management, menu customization, and real-time analytics.
• Curv POS: A versatile POS solution for retail and other industries, providing inventory management, customer relationship management (CRM), and powerful reporting tools.
• Payarc Gateway: A secure and reliable payment gateway that enables businesses to accept payments from various sources, including credit cards, debit cards, and digital wallets.
• API Integrations: PAYARC offers seamless integration with popular e-commerce platforms, accounting software, and other business tools, allowing for a streamlined workflow.
• For Partners: PAYARC's partnership program is designed to help independent software vendors (ISVs), agent/ISO, and merchants grow their businesses by offering competitive pricing and robust payment solutions.
• Merchant Accounts: PAYARC provides customizable merchant accounts that cater to the unique needs of businesses, ensuring secure and efficient payment processing.
• Payarc AI: Leveraging artificial intelligence, PAYARC offers advanced fraud detection and chargeback management solutions to protect businesses from financial losses.
• Partner/Agent ISO/ISV/SaaS/Merchants: PAYARC facilitates referrals and partnerships with industry professionals, enabling them to resell PAYARC's payment services and earn residual income.
• Payment Facilitator: PAYARC's payment facilitator (PayFac) services simplify the onboarding process for merchants, allowing them to start accepting payments quickly and easily.

Location and Access

PAYARC's Greenwich office is conveniently located in the heart of the city, near the intersection of West Putnam Avenue and Railroad Avenue. The surrounding area is well-established, with a mix of residential and commercial properties. Some notable landmarks nearby include the Greenwich Library and the Greenwich Historical Society.

For those traveling by car, there is ample parking available in the vicinity, including a wheelchair-accessible car park located at the back of the building. The office is also easily accessible via public transportation, with the Greenwich Metro-North station just a short walk away. Additionally, the office features a wheelchair-accessible entrance for the convenience of all visitors.

Featured Characteristics

• Modern Facilities: PAYARC's office is equipped with state-of-the-art technology and modern furnishings, creating a comfortable and productive work environment.
• Security Measures: The building implements strict security protocols, ensuring the safety and privacy of both employees and clients. This includes 24/7 surveillance and restricted access to certain areas.
• Greenwich Community: PAYARC's location in Greenwich allows it to be an active member of the local business community. The company often hosts events and workshops for local businesses, fostering growth and collaboration.
• Environmentally Conscious: PAYARC is committed to reducing its environmental impact. The office features energy-efficient lighting, recycling programs, and other eco-friendly initiatives.

Practical Information

• Address: 411 West Putnam Avenue, Suite 340, Greenwich, CT 06830, United States
• Phone: 8772036624
• Website: payarc.com
• Email: [email protected]
• Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
• Google Maps: View on Google Maps

Positive Aspects from Reviews

With an average rating of 4.4/5 from 324 reviews on Google My Business, PAYARC has clearly made a positive impression on its clients. Some of the most frequently mentioned positive aspects include:

• Exceptional customer service: Many clients praise PAYARC's responsive and knowledgeable support team, which is always ready to assist with any issues or inquiries.
• Competitive pricing: PAYARC's pricing structures are often cited as a key advantage, with clients appreciating the affordability and transparency of the services.
• User-friendly technology: PAYARC's platforms are widely praised for their ease of use and intuitive design, allowing clients to streamline their operations and focus on growing their businesses.
• Reliable and secure: Several clients highlight the reliability and security of PAYARC's payment processing services, which are essential for maintaining customer trust and minimizing risk.
• Customizable solutions: PAYARC's ability to tailor its services to the unique needs of each client is another common theme in the positive reviews, demonstrating the company's commitment to client satisfaction.

In conclusion, PAYARC's Greenwich office offers a comprehensive range of payment processing services, catering to a diverse array of industries. With a strong focus on innovation, security, and client satisfaction, PAYARC has established itself as a trusted partner for businesses seeking to optimize their payment processing capabilities. The company's modern facilities, commitment to environmental sustainability, and active role in the local business community further enhance its appeal as a forward-thinking and responsible corporate citizen.

👍 Reviews of PAYARC

Beth G.

1/5

This is a very deceptive company. They talk big time about their great services until they trap you in a contract, then can't provide service. I signed up because I needed a Point of Sale terminal to be able to take payments at craft shows. After I am under contract they tell me the terminals don't work with android. So, I ask if I can cancel the contract and they tell me there will be a $500 early cancellation fee. That is totally ridiculous considering they can't provide the service I contracted for. But, to stop ever increasing monthly charges I paid the fee. That was over 8 months ago and they are still charging me a monthly fee. I can't talk to any representative there that will stop this. Be very cautious with this company because they trap you in a contract, then will not stop charging you, even after you cancel the contract.

Dina B.

5/5

I have been with PayArc for several years, and Hansel has always been exceptionally helpful and attentive in resolving any issues I’ve encountered. His professionalism and dedication truly make a difference, and I greatly appreciate the outstanding support he provides.

Mario B.

5/5

I signed up and then ended up not needing their services, Juan Garcin was very very courteous and they kept their word about not charging anything if canceled within 45 days, if i ever need a processing company Payarc are my guys!! They honest and practice good ethics

David M.

1/5

They lie to you telling you there is no charges onky when u use machine. They started to withdrawal money out my account I tried to tell them wth going on. They told me they would figure it out and fix it all I just wanted to cancel. Agent bugged me to just suspend account since it was winter and I have no work. So I agreed but they continued to take money out of my account and different amounts. Plus I never even took machine out of box and they never showed me how to use. So now that I seriously want to cancel now they want to charge me almost $600 for early cancelation when I wanted to cancel before the first month I recieved machine. I told agent I didn't want to get any surprises and now they haven't returned my calls, and now they got an attorney to try and get money out of me which I aint giving one cent in fact i want all those months payments they took out my bank. If I could I would give them a negative 10 they lie and terrible communication skills but one thing they are quick to send u message that u need to pay them. I don't see how they can charge me when I never used machine and they didn't even show me how to use

Emma S.

1/5

Is the worst processing company, the salesperson told me I was on a month-to-month basis, when I cancelled, the took $500 from my checking account, I'm a small business and cannot afford, I called, and they don't want to refund me. I was even charged higher fees than what the sales rep quoted me

Bianca C.

1/5

The worst place to work with. Look elsewhere. When closing my account and trying to get my reserve (that they typically hold for 6 months), they over drafted my account for no reason. They ended paying it back but it was a headache dealing with them.

Sammy A.

5/5

Just want to take the time to personal thank both Rafael, Julio I believe his name was. Both consistently go above and beyond when it comes to personal support. They are patient understanding and work with you until the problem is resolved. Even if the issue takes 1-2 hours over the phone, they take their time and make sure nothing is missed. You cant ask for better support than that 🙏

Sergio N.

1/5

Terrible processor. Charged me a proactive fee that no one seemed to know what that was. Finally someone agreed to adjust it. Have been waiting for my money to be deposited in my account for over 10 days. They claimed that my account was not verified but I had that set up for over a month. Nobody there has any sense of urgency. They don’t care at all. Do not do business with PayArc. Worst company to work with.