Orange Beach Water Authority - Orange Beach, Alabama

Address: 25097 Canal Rd, Orange Beach, AL 36561, United States.
Phone: 2519814233.
Website: obwaterauthority.com
Specialties: Water utility company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, Credit cards.
Opinions: This company has 12 reviews on Google My Business.
Average opinion: 1.8/5.

📌 Location of Orange Beach Water Authority

Orange Beach Water Authority 25097 Canal Rd, Orange Beach, AL 36561, United States

⏰ Open Hours of Orange Beach Water Authority

  • Monday: 8 am–5 pm
  • Tuesday: 8 am–5 pm
  • Wednesday: 8 am–5 pm
  • Thursday: 8 am–5 pm
  • Friday: 8 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Orange Beach Water Authority

Located at 25097 Canal Rd, Orange Beach, AL 36561, United States, the Orange Beach Water Authority is a well-established water utility company that provides essential services to the local community. With a phone number of 2519814233 and a website at obwaterauthority.com, the company is easily accessible to its customers.

The Orange Beach Water Authority specializes in managing and distributing water throughout the region, ensuring a reliable supply for residential, commercial, and industrial use. In addition to their core services, they also prioritize environmental stewardship and conservation efforts to maintain the area's natural resources.

One of the key features of the Orange Beach Water Authority is its commitment to accessibility. The company offers wheelchair-accessible parking and entrance facilities, making it easier for individuals with disabilities to access their services. They also accept debit and credit card payments for added convenience.

With 12 reviews on Google My Business, the Orange Beach Water Authority has garnered a mix of opinions from its customers. The average rating stands at 1.8 out of 5 stars, indicating that there is room for improvement in terms of customer satisfaction. However, this feedback also provides valuable insights for the company to address any issues and enhance its services.

👍 Reviews of Orange Beach Water Authority

Orange Beach Water Authority - Orange Beach, Alabama
Nancy J.
1/5

When I mailed a payment at PO office, it was right at its PO box # in same place in SEVERAL days earlier before due date, but they said they received my payment late. I don’t believe them! A bad billing business! This business should be turned over to OB City office!

Orange Beach Water Authority - Orange Beach, Alabama
Cynthia S.
1/5

Horrible billing department. I was out of town for a funeral for 2 weeks and came home to find that my water was shut off over $22 bill. No note on my door, no email, no call asking for updated debit card information (because it expired), just shut off and a charge a $75 late fee is ridiculous. They were sending the bill to another address that was supposed to forward but didn't. The only positive with this company is that the emergency number picked up right away and once paid for online I had my water restored within 5 minutes. Ridiculous policy over one late payment. Other bills that were paid by that debit card simply emailed me asking me to update my debit card information, a much better policy for the customer.

Orange Beach Water Authority - Orange Beach, Alabama
Pete W.
1/5

Called plumbing contractors to fix a water line. They shut off street valves which affected others. Horses rump arrived and threatened me and screamed at me when all I did was call contractors. After my problem was fixed, they informed me about OBWA water leak too and offered to repair it if WA would supply parts. I informed said horses rump about leak and he tried to deny it belonged to city, until I asked "aren't you responsible for fire hydrants?" Really poor human relation skills. WA work crew arrived and were all great guys who immediately got to repairs after we showed them problem

Orange Beach Water Authority - Orange Beach, Alabama
Long L.
1/5

Pay your bill on time, cancelled checks to prove it, but water cut off before notice of intent to cut water off received.

Orange Beach Water Authority - Orange Beach, Alabama
Jim T.
1/5

Called the after hours number , around 10:00 pm ,to report no water , the rude person that answered said he was not aware of it , I was the first to call in. But he offered no info about having someone check on it. Totally useless individual. If you're going to have a after hours number maybe you should have someone that would do their job.

Orange Beach Water Authority - Orange Beach, Alabama
Reid L.
1/5

Orange Beach Water Authority - Orange Beach, Alabama
Johnathan K.
3/5

Orange Beach Water Authority - Orange Beach, Alabama
John W.
5/5

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