Office Depot Headquarters - Boca Raton, Florida

Office Depot Headquarters, located at 6600 N Military Trl, Boca Raton, FL 33487, is a leading provider of office supplies and services. Established in 1986, the company has since grown to become one of the largest retailers in the United States, with a wide range of products and services catering to the needs of businesses and individuals alike.

The headquarters is easily accessible by phone at 561-438-4800, and their website provides detailed information on their offerings and services. Specializing in office supply store products, Office Depot prides itself on offering high-quality items at competitive prices while delivering exceptional customer service.

Regarding points of interest, the headquarters offers convenient delivery options, onsite services, and boasts a wheelchair accessible entrance and parking lot. Additionally, customers can make purchases using debit or credit cards, ensuring a smooth transaction process.

On Google My Business, Office Depot Headquarters has received 209 reviews, reflecting the diverse experiences of their customers. Despite the high volume of reviews, the company holds an average rating of 1.7/5, indicating that there may be room for improvement in terms of customer satisfaction.

👍 Reviews of Office Depot Headquarters

Heavenly B.

1/5

One star is too generous for the way I've been treated! OD is using a new 3rd party shipper, Veyer. They are Horrible! It is possible they are stealing packages and re-selling them! On 2 separate orders, they provide a proof of purchase by way of photo, but never include the actual package in the photo. The first photo was of an empty sidewalk (not ours) and the second delivery was of a house in the distance...not even the front porch and again no package pictured. I have been dealing with this since Jan 28th 2025...Still no delivery and am still waiting for my refund. The shipper is refusing to take care of this, basically calling me a liar! I have made so many calls and chats to OD. They keep promising to escalate the matter and follow up with me....which they have NEVER done! I will go to Better Business Bureau next! OD needs to fire Veyer, they are treating their customers so terribly! They don't seem to care though after 3 months of trying to get this resolved!!! OD has been my "go to" for my entire 30 year career! No more! I needed to order from a different company to receive my ink cartridges. My order arrived in 2 days. SHAME ON YOU OD for throwing you customers under the bus and turning your backs on us loyal clients. The customer should NOT have to wait while they are disputing with the shipper for 3 months in order to process my refund!

Candis H.

1/5

First off they sent me 7-8 backpacks with security theft sensors on them. After driving 1.5 hours to a store location as told by customer service , they couldn’t take them off… The general manager was very nice, she apologized for everything I was going through. She even contacted customer service herself to tell them to help me but they didn’t. Sad part is they hung up on her. Crazy for these people to think gas runs on trees. Three hours of my life wasted. Ended up going back home with a box full of backpacks that weren’t even usable. I would not even waste time buying from them. The general manager in my situation explained there was nothing they could do in store because I bought them online and all online items cannot be returned in store. She went on to say the backpacks were out of stock and they wouldn’t be replaceable. I contacted this company multiple times. I haven’t received a response or a refund. My gas cost more than these backpacks. I think I’ll just dispute it with the bank because these people are not good people to work with.

Kristian J.

1/5

Not good online experience and shoddy customer experience. I ordered a desktop PC from them. They estimated a Friday delivery (from Wednesday) when I ordered. Then the order was in "processing" for 3 days and customer service basically told me to wait and that they could not cancel my order. They did not provide tracking for my shipment either. It ended up being delivered 3 days late. I do not recommend using them. Hopefully local in person store experience is better than online

Steve T.

1/5

I know that Office Depot say they don't give refunds on gift cards. I bought won that didn't work (showed up voided). Apple gave me a case number and told me to go back to the store to get a refund. They declined to give me a refund. I had to go to the store 3 times to arrive at this conclusion because only the general manager knew the policy. If you can't get a refund, you can't sell the product?

Adriana U.

1/5

I have started a return over a month ago on two monitors that are unopened I noticed the size is wrong , the return was accepted a month ago I have called many times as im not able to return it to the store because its from a 3rd party vendor, I have chatted and called because they send label info to put on the box already gone through 3 different labels and supposed escalations today I called and just had to ask for a supervisor spoke to Emelia I advise I have a business account and to me this seems poor to my expectations. I will no longer buy anything big from OD only paper simple things that do not come from a third party vendor where OD can not respond for them. People do not order any big items that are not available at the store any problems its a nightmare if I dont get resolution by end of this week I will try to reach Corporate.

Richard P.

1/5

I was wondering if you are interested in why office depot will be one of the next department stores to file bankruptcy and close your doors forever. Service is so bad, no help and rude. Rather hide from work then help get help for a costumer. I will try to contact the CEO to see if he cares. It is no wonder Amazon is out selling you so badly.

Cindy Z.

1/5

If I could rate Office Depot with negative stats I would! Someone accessed my rewards account and ordered paper towels and toilet paper and picked them up at a store in Jacksonville, Florida. I live in North Carolina and was in Croatia at the time of the theft. Obviously, when the order was picked up in Jacksonville no ID was shown. I have spent many hours and multiple phone calls trying to get my rewards points put back on my account. Every time I call I’m told I made a purchase with my points and I have to start all over again! I even told them they should be doing an internal investigation because they could have an employee theft ring. So frustrating!!!

Jessica K.

1/5

Please take a look at your 25% bonus teacher rewards. Per your ad, nowhere does it states PRINTERS are excluded, but you will not give bonus rewards for them. When speaking to customer service they want to say “implied” because it states “ink & toner” but at that rate, then no rewards would be given for an “ink pen” because ink is in the name.