Obsessed Garage - Lady Lake, Florida

Richard T.

Absolutely horrible experience!!!
These people have no customer service phone number. It’s a scam, sham, total ripoff. If you purchase from OG and you have ANY problem at all you are totally out of luck!!

I received a broken pressure washer (which sells on Amazon for less) and now 4 weeks later I still have no replacement!

I received the Vacuum System and its missing parts and is unusable as well.

Every part of my order had missing parts, wrong parts, no resolution. I’m calling AMEX for help.

Chris H.

Super helpful and friendly staff who do their best to help customers find solutions for automotive detailing and garage needs.

*Note* - this is NOT a detailing facility or automotive garage. They do not work on cars but do have many detailing and garage-related products available at this location and available for purchase. Check out the website first if you're curious or email the staff as they're quick to respond.

Walter T.

Their web developer needs to be fired and the website needs to be completely revamped. The amount of times that you have to click to find something is ridiculous.

Kirill K.

I'm probably the first OG's Israeli customer. To be honest, at first glance at the store's reviews, I hesitated to order but gave it a chance anyway. Ordered a few Pressol sprayers, and OG shipped the package locally very quickly. Received the sprayers today via a 3rd-party delivery company. The sprayers were securely packed, unfortunately, Israeli Customs had to open the box. The sprayers came undamaged and fully functional. Everything has gone smoothly. Thank you Obsessed Garage.

Waggs

Excellent. Matt and staff are awesome! Looking forward to meeting them in person. Destination OG in Helen GA is amazing as well. Matt and his videos has kept me sane in an insane world.

S P.

Bought hose reel kit (basic). Nice products but several surprises. Hose and jumper hose did not have swivel ends therefore install much harder than their help video indicated. Also hose clip came without nut. Most disappointing was the reels stainless steel swivel was leaking out the end. Seal must be bad. Can’t call anyone only able to submit a request.

Juan M.

My order number 207586 $261.93. Includes a Marolex foamer that does not work, so I emailed four times, send video and explain what I have tried and still doesn’t work. Nathan takes a full day to return each of my emails but I have to understand they are busy, right? but last email he sent said that I have not been diluted the product I put in the foamer correctly, when I send the video and one of the emails explaining that I have tried using what the foam soap container recommends and also I have used less product and also more product to see if that would help…….. he does not even recommend me other products to see if that would solve the problem. I don’t think they really care about costumer problems. I send and email yesterday and I will write more reviews till they fix my issue, it’s not about money, it’s about buisness taking care of what they sell.

Jorge G.

Iam not very happy my order was lost , they said that they delivered my 1000 dollar order to my door ,just left it their no signature
,but I never got it . After days of emails Manny finally got back at me said he was going to take care of it on his end so he tried to send the incorrect stuff but I told him that it was wrong and also provided new shipping address. So from being just great ,he goes to blaming me for incorrect addresses, but I told him that the address was correct but did make a difference, so now not only do I have to pay for stuff I never received but I can't even file a claim with ups because they want serial numbers I don't have man I think I ught they would be more on the ball so be carefully with your orders make sure they get a signature on delivery