Lower Keys Medical Center - Emergency Room - Key West, Florida

Madisson G.

As other reviews mention, the stuff at LKMC ER are absolutely fantastic. I went in feeling awful, in so much pain. They helped me quickly and gave me the best care to get to back on my feet. Finding yourself in the ER is never pleasant, but they made it so comfortable for me.

I don’t remember my triage nurse’s name who gave me a warm blanket and a quick check in, but I appreciate her. I also don’t remember my two sweet nurses names, but they were wonderful. I only remember Dr Caleb’s name who was professional, efficient, straight forward and kind. They all were. I am very appreciative!

james G.

Very nice people and knowledgeable. Have not had much experience in emergency rooms before, however it was nothing like the horror stories one hears. The staff were awesome. Hope to never be back. In a good way of course

Barb H.

The waiting room and ER were VERY COLD!!! I had to ask for two heated blankets. The ER was very busy, so the wait was 5 hours or more. The PA I saw was very nice, professional and explained things very well. The young woman that did my ultrasound was very nice and personable. The ems trainees, wrapped my leg backwards, it should’ve been distal to proximal, but it wasn’t, it was the opposite. I changed the direction when I got home. It should be pointed out to the two male EMS trainees. Thank you.

Michael R.

Check in quick & friendly. Information about illness collected excellently with lots of relevant questions. Intake person was fantastic. She’s a credit to your facility.
Brought to back and blood drawn very nicely and she set up antibiotics easily and painlessly.
Doctor came and she was fantastic. Professional and knowledgeable. Got to the issues, ordered the right tests and scans and she determined the issue within a short amount of time. Would love to have this doctor as my personal physician. She was the best in all aspects.
Bottom line… I’m from Ohio, they knew they’d never see me again but I got the best treatment and attention. Totally happy with the service & Im on the road to recovery.

jamie W.

My husband had to go to the ER early in the morning with the shingles. I’m so thankful for the doctors and nurses at this facility. We are so blessed to have all of you available to us in Key West. Everyone was wonderful. Thanks so much again for taking care of him.

Jennie

It took 30 minutes to get checked in. Not bad, however, after not receiving a blanket while I waited 3 hours. I ended up outside to be warm. I had to go to the urgent care to have a ambulance take me back. That's when they finally rushed me into a room and started helping me with pain. My appendix was enlarged and ready to burst. They prepped me for surgery and by 8 am the next morning I finally was taken care of.

Marjorie S.

I went in due to an extreme migraine. I was taken back quickly. The nurses and doctors took my pain seriously and gave me something for it. Did CT scans. Thankfully, nothing serious was going on. The experience from this time and my previous experience are completely different. Something changed, and for the better. And it was the intake nurse. Last March, I was left crying in pain from food poisoning in the lobby for 45 minutes when it was an empty room. This time it was less than 10 minutes when I was put into a room. Thank you for addressing that issue. Thank you for the excellent service.

George R.

We got in quickly for a fairly nonemergent visit. I did sit in a hall bed which was fine. The Dr. came to the bedside quickly asked direct and pertinent questions, he did a specific exam gave me his diagnosis and told us the treatment plan. He came back with medicine and tools needed and performed the procedure himself. He was done and we were out quickly instructions and medication in hand.