Howland's Building Supply - Live Oak, Florida

Howland’s Building Supply: A Comprehensive Overview

For individuals and businesses seeking a reliable and comprehensive building supply solution in Live Oak, Florida, Howland’s Building Supply stands as a premier choice. Located at 610 11th St SW #51, Live Oak, FL 32064, and easily reachable at Phone: 3621235, the store offers a remarkable breadth of products and services designed to cater to a wide range of needs, from minor household repairs to substantial construction projects. Their website, Website: stores.truevalue.com, provides convenient access to product information and store hours.

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Specialties and Services Offered

Howland’s Building Supply distinguishes itself through its extensive array of specialties. Primarily, it operates as a hardware store, stocking a vast selection of nuts, bolts, screws, and other essential hardware items. It functions effectively as a do-it-yourself shop, equipping customers with the tools and materials necessary to tackle a multitude of projects. Furthermore, it operates as a home improvement store, offering a curated collection of items aimed at enhancing and maintaining residential properties.

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• Key Duplication Service: Providing convenient and reliable key duplication services.

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• Paint Store: A dedicated area offering a diverse range of paints, stains, and related supplies.

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• Plumbing Supply Store: Supplying essential plumbing components and materials.

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• Tool Rental Service: Offering a selection of tools for rent, eliminating the need for costly purchases.

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• Tool Repair Shop: Providing professional tool repair services to extend the lifespan of valuable equipment.

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• Tool Store: A comprehensive collection of hand tools, power tools, and accessories.

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Beyond these core offerings, Howland’s Building Supply provides valuable onsite services, including curbside pickup and delivery options for added convenience. Customers can also take advantage of in-store pickup for pre-ordered items. The store embraces modern payment methods, accepting credit cards, debit cards, and NFC mobile payments. Importantly, Howland’s Building Supply guarantees service and operates with a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility. A service guarantee ensures customer satisfaction, and a quick visit is often sufficient to fulfill most needs.

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Customer Feedback and Reputation

Based on numerous customer reviews, Howland’s Building Supply has cultivated a strong reputation for excellent service and a wide selection. The company maintains an impressive average opinion of 4.5/5 on Google My Business, reflecting the positive experiences shared by its clientele. A substantial 283 reviews provide a detailed snapshot of customer sentiment. Many reviewers commend the store’s excellent selection and good prices, noting that they haven’t encountered unhelpful staff and appreciate the tool rental service.

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Specific feedback highlights instances of exceptional customer service, such as the assistance provided by Billie, who expertly handled a special order and ensured prompt delivery. One customer specifically praised Billie's superior customer service and knowledge, earning them a nomination for ‘Employee of the Month.’ Furthermore, reviewers consistently express satisfaction with the store’s exceptionally wonderful and reasonable prices and its overall great hardware store atmosphere. The store’s reputation for being a reliable source for a broad range of building supplies and services is clearly evident in the overwhelmingly positive feedback.

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Contact Information and Location Details

Address: 610 11th St SW #51, Live Oak, FL 32064
\nPhone: 3621235
\nWebsite: stores.truevalue.com

Howland’s Building Supply is strategically located in Live Oak, Florida, making it easily accessible to residents throughout the surrounding area. Its convenient location and comprehensive service offerings solidify its position as a valuable resource for both homeowners and professionals alike. The store’s commitment to customer satisfaction, as evidenced by its high ratings and positive reviews, further enhances its appeal.

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👍 Reviews of Howland's Building Supply

adam D.

5/5

Excellent selection and good prices. I haven’t been in there yet and not had an employee try to help me. They also rent tools.

Paula C.

5/5

Visited your store on Thursday needing 1x6 T&G Yellow Pine. Billie helped us with our special order and it was ready for pickup the next day. Thank you Billie for your superior customer service and knowledge
You're a gem and deserve Employee off Month. Keep up the good work, it's employees like you that keep the customers happy!

Mallory M. A.

5/5

OMG! This is a great hardware store to buy anything you need and the price is exceptionally wonderful and reasonable. I will come back again

Jen A.

1/5

Never in all my years of retail consumerism have I dealt with a company with such little care for customer service. The women are rude and disrespectful, and the men are only slightly competent.

In 1 full year, I tried to rent a machine from Howland's upwards of 5 times. All 5 times, I was told it was on the books, ready to go. First time out was one week. Then they called and said it was double booked. "This never ever happens, [they] have new staff, and will fix it." It was going to be one month out. Then they called again, double booked again. 2 months. Called again. Double booked. Again, again, again. I've put off major work on my land for 1 year now, because this is the only tractor rental company close to me. All others are an additional 30+ mins and even further miles away.

I met Mr. Howland, he seemed nice. Gentle older fellow who seemed like he would want his store run correctly.

I will NEVER AGAIN RENT OR BUY from Howland's because of the utter inability to do their jobs.

I worked a desk job and as cashier for many, many years. I know they are both complicated, and working with others isn't easy.
But I can tell you that I have NEVER DARED to run my job as poorly as they do here.

SAVE YOUR MONEY. BUY A TRACTOR.

lisa H.

5/5

Awesome locally owned hardware store. Rented a stump grinder. Had an issue with the fuel filter, and they drove out and repaired it immediately. Great service. Thank you.

Janice G.

5/5

Walked in to smiles from a very pretty lady at the counter. Sorry that I forgot her name but she was a new employee. Immediate help and walked us to isle 19 where we needed to go. At checkout the very handsome cashier was amazing. Greatshopping experience. Love Howlands.

Black L.

1/5

I have never dealt with such incompetent adults. Disrespectful and lazy. These employees are a joke. They've cost me time and money with their poor communication and book keeping. If Mr. Howland knew what was best for his business, he would clean house and hire new associates. It's not like it could get any worse.

Aaron S.

5/5

Howland's might qualify to be "the Publix of Hardware Stores." I had called about renting a sewer snake, but when I arrived, I found a 100' snake on the shelf, so I brought it to the counter. The guy at the counter (from Homestead, Florida) didn't just greet me, but without me saying a word, realized that I had been the one to call about a rental. He advised that they did have the rental available.

Basically, the guy was paying attention! I received prompt, helpful service. Truth be told, living in Jasper (and our Ace not having what I needed), I had never been to Howland's before.

I reckon I'll be back. The prices were well in-line with average prices of other places, but because it is a "hometowner" hardware store, I plan to do more business with these folks.