HCA Florida Palms West Hospital - Loxahatchee, Florida

Barry A.

We were on vacation in West Palm Beach and someone with us needed medical attention and we went to HCA Florida Palms West Hospital Emergency Room and had one of the best experiences. The emergency room staff were incredibly proficient, compassionate and friendy.

This was one hospital experience we wont forget and are happy to report such a unique and rare experience compared to “the norm”.

Special thanks to the staff and doctors.

Philomene D.

I had an exceptional experience at Palms West Hospital. From the moment I walked in, the staff was warm, welcoming, and incredibly professional. The check-in process was smooth.

The doctors and nurses were extremely attentive and took the time to explain every step of my treatment in detail, which made me great.

Special shoutout to Billy from the food service team for going above and beyond to ensure I was accommodated with my special diet. He accepted all my requests and he didn’t not complain at all. He was very professional and polite which made a big difference for me. Thank you Billy for everything! I highly recommend this hospital to anyone looking for quality medical.

Oscar D.

HCA Palm West is a great hospital for delivering babies. My experience with them was high and smooth from checking in to checking out. We checked in on October 3rd,2024, and checked out on October 6th,2024. My wife had a C-Section and she recovered within 2 days and was discharged. The nurses there are so attentive to small details and understanding. They truly look and listen to your needs. A special thanks to nurses Hollie, Cindy, Monique, and Annie who looked after my baby, who was born 3-4 hours, and my wife. If I missed a few names I do apologize overall all nurses working there are smart and good. Our doctor Natalie Sohn my god what amazing lady. She thoroughly knows her babies and patients inside and out. She has an amazing personality and is super nice with her behavior. The food given by the hospital is also delicious and nutritious. Overall I didn't find any negative with this hospital all positive and highly recommend parents those who are in labor go to this hospital.

Jessica M.

Amazing hospital with exceptional care! I can't say enough about the incredible care I received here. From the moment I arrived, I was impressed by the cleanliness and beautiful surroundings. However, it's the exceptional staff that truly sets this hospital apart.

Unfortunately I've had multiple surgeries at several different hospitals, and I can honestly say the nurses here are BY FAR the best I've ever had. I want to give a special shoutout to Mayrah and Betti in the ICU. Their compassion, attentiveness, and kindness went above and beyond. They consistently went out of their way to ensure my comfort and well-being, making a significant difference during a challenging time. Their genuine care extended to my family as well, with regular updates and support. I am incredibly grateful for their exceptional nursing skills and compassionate hearts. ❤️🙏

While the food could be improved, perhaps with larger portions and printed menus, the staff who delivered the meals were always kind and helpful.

Overall, I highly recommend this hospital to anyone seeking top-notch medical care and compassionate staff! ☺️

Christi

I recently visited Palms West Emergency Room and was thoroughly impressed with the level of care I received. From the moment I arrived, the staff was efficient, compassionate, and professional. The check-in process was quick, and I was seen by a doctor as soon as I walked in. My nurse Vanessa showed exceptional competence and empathy. She took the time to explain each step of my care and ensured I felt comfortable throughout my visit. The facility was clean, well-organized, and clearly focused on patient safety and comfort.
I’m incredibly grateful for the prompt attention I received and the kindness shown by everyone involved. It’s rare to find an emergency room that combines both efficiency and top-quality care, but Palms West delivered on both fronts. Highly recommend this ER to anyone.

Madelyn B.

My husband was a patient in the ICU. This was our first time going through anything like this. I would give 10 stars if I could due to the amazing care that Mathew, Britney, Joe and one more nurse (who I wish I could recall how to spell her name, it started with an S) gave to him. They were attentive to all our needs, and so kind. I would also like to give a big thank you to Sarah Siebert, the director of the critical care services. Thank you so much for keeping my husband alive and bring him back home to his family.

Dawn

Rachel
Is so very very nice! She talked with me about about God and really helped me! I am so grateful she has been here today! She is wonderful and a great person/server. Definitely an asset to your hospital!

Marlene S.

My nurse Shamir was so special to me he really made me feel comfortable, especially with his knowledge of the medications to make me feel better. I came to Palm West for a hip fracture in room 244. Highly recommend him to all. Thank you 2 Surgical floor