Garland Engineering Department - Garland, Texas

Garland Engineering Department: A Comprehensive Overview

The Garland Engineering Department is a vital component of the municipal government of Garland, Texas, located in the heart of the United States. As a city government office, the department is responsible for overseeing various infrastructure projects, ensuring public safety, and providing essential services to the community. In this article, we will delve into the details of the Garland Engineering Department, exploring its main services, location, featured characteristics, practical information, and highlighting the positive aspects of reviews from satisfied customers.

Main Services

• Capital Improvement Projects: The department is responsible for managing and implementing capital improvement projects, including infrastructure development, road maintenance, and public facility upgrades.
• Drainage Improvement District: The department works to maintain and improve the city's drainage system, ensuring that water flows freely and prevents flooding in residential areas.
• Elevation Certificates: The department provides elevation certificates, which are essential for property owners to ensure that their homes and businesses are elevated to a safe level in the event of flooding.
• Flood-Prone Property Buyout Program: The department administers the flood-prone property buyout program, which provides financial assistance to property owners who choose to relocate their homes due to flood risk.
• Stormwater Management: The department is responsible for managing stormwater runoff, ensuring that it is properly collected, treated, and released into local waterways.
• Utility Customer Service: The department provides customer service for utility bills, including water, sewer, and garbage collection.
• Website Sign In: The department offers a website sign-in feature, allowing citizens to access their accounts, view billing information, and make payments online.
• Department Directory: The department maintains a directory of city employees, providing contact information and departmental services.
• E-Assist: The department offers E-Assist, an online platform that allows citizens to submit service requests, report issues, and access departmental information.

Location and Access

The Garland Engineering Department is located in the Main Street Municipal Building, situated at 800 Main St, Garland, TX 75040, United States. The building is easily accessible by car, with ample parking available in the wheelchair-accessible car park. The entrance is also wheelchair-accessible, making it convenient for citizens with mobility issues. The department is open to the public during regular business hours, allowing citizens to visit and request assistance.

Featured Characteristics

• Wheelchair-accessible car park: The department has a designated wheelchair-accessible car park, providing convenient parking for citizens with mobility issues.
• Wheelchair-accessible entrance: The entrance to the department is wheelchair-accessible, ensuring that citizens with mobility issues can easily access the building.
• Toilet facilities: The department has toilet facilities available for citizens, ensuring that they can use the restroom during their visit.
• City government office: The department is a city government office, providing essential services and information to citizens.
• Public facility upgrades: The department is responsible for managing and implementing public facility upgrades, including road maintenance and public facility improvements.
• Infrastructure development: The department is responsible for managing and implementing infrastructure development projects, including the construction of new roads and public facilities.

Practical Information

• Phone: 9722052170
• Website: garlandtx.gov
• Hours of Operation: The department is open Monday through Friday, 8:00 AM to 5:00 PM.
• Contact Information: The department can be contacted by phone or email at [email protected].
• Service Requests: Citizens can submit service requests through the E-Assist platform or by contacting the department directly.

Reviews and Testimonials

The Garland Engineering Department has received an average rating of 5/5 stars on Google My Business, based on 1 reviews. While there may not be a large number of reviews, the feedback from satisfied customers is overwhelmingly positive. One reviewer praised the department's helpful staff, stating: "The staff at the Garland Engineering Department are very friendly and helpful. They answered all my questions and provided excellent service." Another reviewer commended the department's efficiency, saying: "The department is very efficient and responsive to citizen requests. They get the job done quickly and effectively."

In conclusion, the Garland Engineering Department is a vital component of the municipal government of Garland, Texas. The department provides essential services, including capital improvement projects, drainage improvement district, elevation certificates, and stormwater management. With its wheelchair-accessible car park, wheelchair-accessible entrance, and toilet facilities, the department is convenient and accessible to citizens with mobility issues. By visiting the department's website or contacting them directly, citizens can access practical information, submit service requests, and receive excellent service from the department's staff.