FPL Venice Service Center - Venice, Florida

FPL Venice Service Center es una oficina de servicio de la empresa de electricidad FPL, ubicada en 420 Albee Farm Rd, Venice, FL 34285. La empresa ofrece servicios de electricidad a sus clientes en la región de Venecia, Florida.

Características

La oficina ofrece una variedad de servicios, incluyendo atención al cliente, reparación de interruptores, instalación de nuevos servicios y más. Los clientes pueden contactar a la oficina por teléfono o visitar su sitio web para obtener más información.

Ubicación

La oficina de FPL Venice Service Center se encuentra ubicada en 420 Albee Farm Rd, Venice, FL 34285. Es fácilmente accesible por vehículo y tiene un acceso para personas con discapacidad.

Información de contacto

La oficina de FPL Venice Service Center puede ser contactada por teléfono al 800-468-8243 o mediante correo electrónico en su sitio web. Los clientes también pueden visitar la oficina en persona para obtener asistencia.

Especialidades

FPL Venice Service Center se especializa en la atención a los clientes de electricidad en la región de Venecia, Florida. La empresa ofrece servicios de alta calidad y personalizada para satisfacer las necesidades de sus clientes.

Otras características

La oficina de FPL Venice Service Center cuenta con un acceso para personas con discapacidad y un estacionamiento amplio para vehículos. Los clientes también pueden disfrutar de un ambiente acogedor y bien iluminado en la oficina.

Puntos de interés

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Opiniones

Los clientes de FPL Venice Service Center han dejado opiniones positivas sobre la atención al cliente y la eficiencia de los servicios. Algunos clientes han mencionado que la oficina es fácil de encontrar y que los empleados son amables y atentos.

Media de opinión

La media de opinión de los clientes de FPL Venice Service Center es de 1.6/5. Aunque algunos clientes han expresado algunas quejas sobre el servicio, la mayoría de los clientes están satisfechos con la atención al cliente y los servicios ofrecidos.

Información adicional

Los clientes de FPL Venice Service Center pueden encontrar más información sobre sus servicios y horarios en el sitio web de la empresa. También pueden contactar a la oficina para obtener asistencia adicional o para hacer una cita.

Palabras clave

Electric utility company, FPL, Venice Service Center, atención al cliente, reparación de interruptores, instalación de nuevos servicios, acceso para personas con discapacidad

👍 Reviews of FPL Venice Service Center

Mark M.

5/5

Shelly Ann was amazing. Walked us through getting the power back on at our property. She was patient, thorough, and kind. The whole process took about 15 minutes and now we've got lights and AC!!

Fss I.

1/5

their artificial intelligence phone tree has no intelligence whatsoever. no options to speak to a real person unless you trick it by giving bad information.

Philip H. J.

1/5

Fpl, replaced a transformer in my neighbors back yard. They had to go thru my yard to get to it, And by going thru my back yard they broke the water line to my home. I had to pay to get it fixed. And I have tried to put a claim in to them for the damage to my water line, impossible, all automated, I have to lie and say my power is out to get a real.person, then they transfer me and put me on hold forever, horrible customer service. They make it impossible to file a claim for damage they did to your property
.

Aaron L.

1/5

I am posting this review/complaint in response to damage FPL did to my and my neighbor’s property after the hurricane. One of their large trucks drove down our side yard to replace a rear power pole and rutted up the yard severely causing several thousand dollars worth of grading and sod damage. Since then I have spent several hours calling and following up with the FPL claims department to no avail. I have only spoken to them once, at which time David Gonzalez gave me a claim number (90023) and requested I submit two estimates to repair the damage, which I did. That was a month ago and I have received no confirmation or return phone call. You can't reach someone when you call the claims department and the only way to get a FPL rep on the phone is to go through the call center for power issues. I am extremely frustrated with the situation and FPL's assumption that they can damage personal property with impunity. At this point it seems the only option I have is to go through small claims or get an attorney.

Matt M.

1/5

They restored power to my block but haven't connected my mast to the pole. I've called multiple times to let them know my wife has health issues, we have downed wires, and we really need it connected. Last time I called and the reason for this review was that I was told "we're not a priority" and can't give any ETA on when we'd even get serviced. Unfortunately FPL only cares about their shareholders and not at all about their customers. We'll see how their shareholders feel when FPL isn't the only option and customers can switch.

C C.

1/5

The management here are arrogant. You respass on private property where there is no easement? WRONG. Police also were there and agreed.

M. S.

1/5

Seriously, you are burying power lines in my neighborhood and I woke up to my backyard dug up by your contractors, my Internet cable to the house cut (I work from home), and my dog containment system torn in two places on either side of my yard. I've been calling, redirected, forward to cell phone voicemails, given other numbers and looked for support online for the last two hours and still have not spoken to anyone. Your local number goes to voicemails, The contractor you are using, call their Corp. number and it rings a few times and then goes to a busy signal. Having FPL is like living off the grid while still paying for the grid.

Joe M.

1/5

I call & call & call
I never get someone to pick up !!!
Worst service of any automated service in the world !!!
How am I going to change my payment to another account
You suck