Colossal Truck Center - Lake Wales, Florida

Robert A.

I bought a 2006 379 there back in December 2020, other than regular routine maintenance I'm having to replace radiator and charge air cooler. Rad is the factory rad, time for a new one and charge air cooler has a crack in it. Not complaining about replacing these though. Just wanted to say I've been pleased with the truck.

Timonika A.

If I could give no stars, I would. This place SCAMMED my friend out of her money. They sold her a truck that needed so many things fixed on it. As soon as she drove it off of the lot, the truck broke down. They tried to gaslight her and tell her that it was her fault, despite what the mechanic at the truck manufacturer said and they claimed to fix things that they didn’t. And even when the truck manufacturer tried to step in on her behalf, they refused to take their calls and make things right. They really got over on her because she was a new truck buyer. DO NOT BUY A TRUCK FROM THESE PEOPLE!!! They will sell you a faulty truck and not care one bit if it works or not, just as long as it works enough to get it off of their lot.

Natalie R.

The staff was great, the service manager, Wesley, took our truck in the same day and they were able to check our truck and get my repair done pretty quick. From now on, this is where we will do all our PM's and repairs and hopefully buy our next truck.

Christopher H.

Yeah so I was eager to purchase a truck as a new owner operator, and knew very little about dealership standards and values. I purchased two trucks from Tom in the event that one brakes down, I could keep rolling. I tried to make sure that all was in order with trucks, and all seemed good, but within the first couple weeks nothing but issues, also it’s been 5months later and still issues. No warranty here, and trucks are a money pit.

The team was nice, warm, and welcoming, but none of that matters when trucks are no good. My advise is to make sure trucks are thoroughly inspected, from top to bottom. Driving truck off lot alone wasn’t allowed, to really listen and feel the truck. And no warranty is a no deal. Be careful!!!

Joe M.

Very satisfied with this dealer! Tom was very straight forward with his dealing and communication. Christine and Amanda made the paperwork and transportation a very seamless process. Not only did they pick me up at the airport but also put me up in a very nice motel when the truck had an mechanical issue that couldn’t be resolved till the follow day. When the truck developed a starter issue Tom took care of all the repair expenses including after I purchased the truck and it left me set he paid for the service truck and full repair! Can’t say enough good about this company! Thanks again for the great experience!

James C.

First time truck buyer, new CDL driver. Been a hotshot for a while, took the next step. We did not think we could ever buy a truck since I am a new CDL driver. Our options were dismal at best. Then we contacted Colossal.

They helped us get around every obstacle. We were not able to pull a deal together despite Colossal's efforts and started to look at Plan B. Colossal was not done. They used their knowledge and ability to help us finalize the deal.

It took almost 30 days, but we are the proud owners of a beautiful 2017 Freightliner Cascadia, in very nice condition. Colossal hung in there through the whole process with us.

It is rare these days to find people who have the ability to help others be willing to do so at their own expense of time and effort. Jason, Jose and Ignatius ("Iggy") did that for us. They could have written us off and moved on. Colossal is successful, and they did not need our sale. But they stopped and helped us.

We will never forget what you did for us. The owners should be very proud of you and what you do for the trucking community. We wish you great continued success. I know we'll be back for our next truck.

joe G.

I waited about 9 months after purchase to leave a review. So far, my truck has been pleagued with issues. From the beginning, the entire purchase was a nightmare. My first conversation was cordial and productive. They had about a dozen trucks on hand from the same fleet. I was told to let them know which one I wanted and they'd hold it, as I was flying about 1,000 miles to pick it up.

After reviewing their inventory, I chose my truck. It took several messages to get a response...and this time I was dealing with the younger family member. I had to catch him up on everything and basically renegotiate the whole thing. After doing this, I purchased airline tickets. A day before I was to fly down(maybe 3 or 4 days after purchasing flights), I called down to confirm my arrival. This time, I got a woman. She knew nothing about my purchase and proceeded to tell me the truck I reserved had been sold and only 3 were left. I was told my truck was sold bc I hadn't left a deposit, which I was never asked to do. This time, I gave a deposit.

I flew down, to pick my truck up, and she tried to raise the price. After a tense exchange, she agreed to honor the agreed on price. The truck drove nicely, so I purchased it. As we were leaving, the water in fuel light came on. One of their mechanics swapped fuel filters and cleared the code. Shortly after, the light came back on...along with a check engine light. Despite that, the truck made the trip back.

Then, things got fun. The truck has a massive current draw, which kills four 1100cca batteries in just a few days. I'm still getting the water in fuel warning. I've since also needed to replace the DPF and I have a massive oil leak, coming from behind the timing cover. I wish I could go back and un-purchase this truck. Had I been more informed, I could have done so much better with my hard earned money. I'm not leaving one star bc the truck was clean, everything worked, and it did make a thousand mile drive home. Also, I understand that it is a used truck and things happen. However, that doesn't change my disappointment or overall buying experience.

Amber G.

What started out as what I believe was a good deal didn’t end very well. While Johnathan was very helpful, it was very difficult at times communicating with Angel. I arranged an inspection and came out of town twice for the truce we purchased. I was very disappointed that exactly what was agreed upon to be repaired before we purchased our truck wasn’t. It ended up breaking down during our very first run and has been very costly for us to repair. That is the reason I couldn’t give all the stars I originally planned to. I reached out as soon as these part issues occurred and no one reached back out to assist. Because of this I can no longer refer clients here as enthusiastically as I had before.