Carpet Depot - Eureka, California

Carpet Depot: A Comprehensive Overview

Carpet Depot, located at 4485 Broadway St, Eureka, CA 95503, United States, is a well-established and reputable store offering a wide variety of products and services. With a phone number of 7074423470 and a user-friendly website at thecarpetdepot.com, Carpet Depot makes it easy for customers to access their quality products and outstanding services.

Specialties and Services

Carpet Depot specializes in carpet stores, hardware stores, and lumber stores, as well as professional services. This one-stop-shop has everything you need for your home improvement and renovation projects. Some of their key services include:

• Delivery
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Service guarantee
• Credit cards, Debit cards, and NFC mobile payments

Customer Opinions and Satisfaction

Carpet Depot has garnered a remarkable reputation among its customers, with an impressive average rating of 4.8/5 based on 26 reviews on Google My Business. Customers consistently praise the store for its unique offerings and professional services. For instance, one satisfied customer noted that Carpet Depot helped them find the perfect vinyl flooring for their kitchen remodel, while another customer appreciated the friendly staff and timely installation services.

Many customers have expressed their satisfaction with the excellent customer service and the professional level of work performed by the store's installers.

👍 Reviews of Carpet Depot

Jackie H.

5/5

Can’t thank you enough for researching and finding the perfect vinyl flooring I had envisioned for our new kitchen dining remodel! It is so unique and yet very homey as a kitchen area should be!

Sandra D.

5/5

Excellent customer service. We were scheduled almost a month out for a carpet install. Luckily they had a cancellation and we were contacted by the friendly staff. Don, the installer did a professional level job in a timely manner. Highly recommended.

Patti J.

5/5

I recently had to plan a very large job of replacing the carpet in my 1 1/2 story house, and finally chose Carpet Depot to do this. Melyssa helped me plan this, and a four-man crew was arranged to do this in one day.
They were not only very friendly to work with, but worked expertly and quickly to accomplish this. The finished job looked just beautiful!
Thank you so much to each person who made this possible!

Rosemary E.

5/5

If I could give Carpet Depot more than five stars I would. They’re a local company that stands behind their products!
A year ago I had our handyman put in a new kitchen floor using vinyl plank flooring I purchased at Carpet Depot. The floor looked beautiful, but within a matter of months the planks started separating from each other. It wasn’t long before they began to buckle and rise off the floor. When they first separated our handyman said nothing like this had ever happened to a floor he put in. He slid the pieces back together. Later he suggested we get ahold of Carpet Depot; perhaps the flooring was faulty. We got a second opinion from yet another handyman who also thought it might be a bad batch of flooring.
I finally went back into Carpet Depot armed with pictures of the bad floor and ready to raise heck. I was met by Janeen, a true professional in her field. She said she’d talk the situation over with the owner, all the while saying the subfloor was most likely the problem. I let her know repeatedly, I’m quite sure, that myself and several handymen felt it was Carpet Depot’s product. (Spoiler alert: nothing was wrong with the vinyl plank product!) Long story slightly shorter, despite their reservations, Carpet Depot replaced every bit of the flooring at zero cost to me! Truly an honest, reliable, professional local gem of a company. I can’t say enough good things about Carpet Depot.
I wish I could say the same for the handyman who installed the floor. After sliding the planks back together that one time, he essentially disappeared, leaving me to pay for the cost of installing an entirely new floor. Again Carpet Depot helped me out here. Thanks to Janeen, I hired flooring contractor extraordinaire Joe Sample, who ended up shoring up the entire subfloor with new plywood. So in the end Janeen was right, yet Carpet Depot still stood behind their product, even allowing me to choose a different color vinyl plank after holding on to my free replacement product for months. (With every local contractor so incredibly busy, I had to wait months before finally getting Joe to replace my floor. He was worth the wait!)
So a huge thank you to Carpet Depot. I’d recommend this South Eureka company to anyone looking to upgrade any type of flooring!!!
~~~ The photo shows my new, beautiful floor.

Jona H.

5/5

This place and the people here are the best! Excellent selection, VERY knowledgeable staff, quick turn around, and on time!

lori

5/5

Top notch in-and-out installation, Cameron & crew were the best

Barbara H.

4/5

This is my third encounter with Carpet Depot and I am overall very pleased with their work. I did have issues on one visit but after a lengthy discussion with them we were able to resolve our differences and I would recommend them for your flooring projects. I am very pleased with their selection and pricing.

Frank H. (. F.

5/5

Staff is knowledgeable, friendly, not pushy, and very well informed. They also gave me advice on how to select options that could save me some money but were identical quality. Finally they let me check out samples to bring home.