AGCOR STEEL - Cullman, Alabama

Michael H.

Been waiting on a receipt for over two months talk to two different people. They said I would send it but never have the metal was cut wrong. Most pieces And inch wrong they don’t return calls unless they selling something. mat and I talk and to people at desk mess up order said they called back nothing so I guess all have to go back up there you don’t got inch give or take wiggle room if this don’t get resolved I get my receipt and some one come out tell me why 70 percent metal cut wrong I won’t give them my money no more no customer relationship unless money being change if this not fix I can sue it was all short but one stack an inch to 3 quarter of an inch let see if there a man of the word Iben in business 30 years all 5 star reviews do what you say still 2 mounts nothing I made
A mistake order another job it’s was wrong to no one calls the tell your wrong keep upsetting million dollar companies can’t stay around long

Dale J.

Best service I have ever received. Thanks Tim! April got everything securely loaded on my trailer in one load ,thought was going to take two trips. Thanks April.

Kayla B.

This place seemed to have great customer service. They were friendly and cordial through e-mail but I have been waiting on a quote for my metal building home for about 6 weeks now. I was told 2 weeks in that there were a few people ahead of me. And now that it’s been 6 weeks and I still don’t even have a quote, they won’t respond to emails. If you want a metal building I wouldn’t recommend this place because I couldn’t even get a price on one!

Sonya B.

Undecided on what color metal I wanted for my new roof, Zack offered to mail me a samples to help me decide. Fast shipping and great customer service helping me decide and pay over the phone. I appreciate the kindness and respectful tone he presented to a undecided first time homeowner. Thank you Zack!

shawn H.

First time customer, shorted one sheet called and told them I would be there the next day to pick up. Was told it would be ready by Zack, the owner. Got there the next day and material was not ready, waited 30 minutes to get it cut. Climb up on the roof to finish my job only to find the sheet is 3 inches too long. Not the best experience. The quality of the metal was good, service, Not so much.

The B. D.

I been waiting to say anything because I want to do business with Agcor and have on wood. But being a contractor and being given the run around and having to track the order down which Tim Chambers did for me. Just no reason for it. Then I move to start using Agcor for metal roofing send in a set of blueprint drawings very easy guy misses about 10-12 squares of sheets and I get told oh we can’t do take offs now. Well I could have easily done it for you but there’s other places that have no issue doing them while I’m busy. Just bad customer service in my opinion besides a few. Maybe with the right people in place this place would really be good but for now I’ll go elsewhere.

David M.

this place is great enough just on pricing .but its so great to go to a place and they show there belief in the lord by there actions and the way they treat others. my metal for my house was so unreliable cheap but they treated me like I was a very important customer .I was amazed. and will never shop anywhere else or recommend

Debora M.

UPDATE….they did the right thing! We finally received our weather vane! Thanks to Zac Smith for responding to my comment and solving my issues. Great company

Do not do business with the guys!!! They take your money and don’t finish the job!!! We’ve been waiting over a year now. And they will not respond to phone calls. Terrible customer service!!