Ace Lumber and Building Supply - Roanoke, Alabama

Ace Lumber and Building Supply, located at Address: Ace Home Supply, 1370 US-431, Roanoke, AL 36274, is a well-known hardware store that offers a wide range of products and services. You can reach them by phone at Phone: 48638145. Their website, Website: acehardware.com, provides detailed information about their offerings, business hours, and location.

As a hardware store, Specialties: Hardware store, Ace Lumber and Building Supply offers various products, including building materials, tools, plumbing supplies, electrical equipment, and paint. They are known for their exceptional customer service and extensive product knowledge, making them a go-to destination for both DIY enthusiasts and professionals in the construction industry.

The store has several features that make it accessible and convenient for customers. These include a wheelchair-accessible entrance, wheelchair-accessible parking lot, and a service guarantee that ensures customer satisfaction. Additionally, Ace Lumber and Building Supply offers quick visits for customers who need to grab something quickly, and they accept various payment methods such as credit cards, debit cards, and NFC mobile payments.

Ace Lumber and Building Supply has received positive reviews from customers, with a average opinion: 4/5 based on 23 reviews on Google My Business. This rating indicates that the store provides high-quality products and services that meet or exceed customer expectations.

Reviews of Ace Lumber and Building Supply

Connie Turner

5/5

Lori makes the store! Great store! Always friendly and there to help you!

Gacha Potato Ari

1/5

I wish it was possible to give them 0 stars! The store Mgr. Is the Worst! I bought a brand new Echo weedeater from the Roanoke Alabama store, it worked for about 3 months before it stopped working! I took it back to the store and the small engine guy did everything he could but it still doesn't work! I feel that if I had been one of the store managers buddies or someone who looked like him he would have a new weedeater!

James Burgreen

3/5

Service and selection were both average. Price was a bit high.

Jay Marlow (MARLOW420)

1/5

Bought a handheld blower for my daughter and when she opened the box the blower was in there and also worked but was scuffed o the casing pretty bad. Looked like a return had just been taped back up in the box. I return it to the store with cash receipt and store manager proceeds to tell me that’s not the blower that came out of that box and would not honor a return, with receipt, because in his opinion the blower had been changed or switched. There’s a tractor Supply store 2 miles away. Go there and spend your money.

Debra King

1/5

I picked up 100’ of Romex. It was sticker priced at $99.99 but when I got to the register they rang it up at $239.99. The cashier at the other register stated that they “do not honor the sticker pricing and have signs up all over the store”. When I asked for the manager, he pretty much stated the same thing adding that he would not honor the sticker price and that was that!
We all have options in life, and getting screwed by a retailer is not an option I accept. This would not be an issue had the product been priced correctly, but as the cashier also stated... “they just don’t have the time to change prices every time something goes up!”, how unbelievably lazy and unprofessional.

Lisa Cassidy

5/5

Very helpful and knowledgeable staff and management. The customer service is top notch. I would rather buy local and products made in the USA than the big box stores.

Linda Ball

5/5

Great customer service!

Jean Madere

5/5

Great store and good workers