Green Valley Special Utility District - Marion, Texas

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 605 FM465, Marion, TX 78124, United States.
Phone: 8309142330.
Website: gvsud.org
Specialties: Water utility company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards.
Opinions: This company has 379 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Green Valley Special Utility District

Green Valley Special Utility District 605 FM465, Marion, TX 78124, United States

☎️8309142330

⏰ Open Hours of Green Valley Special Utility District

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: Closed
Sunday: Closed

Introduction

Nestled in the heart of Marion, Texas, Green Valley Special Utility District (Green Valley SUD) serves as a vital lifeline to the community, ensuring a steady and reliable supply of water to its residents and businesses. Established with the mission to deliver top-notch water utility services, Green Valley SUD has been a trusted name in the area for decades. Situated at 605 FM465, Marion, TX 78124, United States, the utility district is committed to providing exceptional service, fostering community engagement, and promoting sustainable water management practices.

Main Services

Water Supply and Treatment: Green Valley SUD is responsible for sourcing, treating, and distributing clean, safe drinking water to its customers. The utility district ensures that the water meets or exceeds all state and federal water quality standards.
Water Quality Testing: Green Valley SUD conducts regular water quality tests to monitor and maintain the safety and quality of the water supply. Customers can access these test results on the district's website.
Water Conservation: To promote water efficiency and sustainability, Green Valley SUD offers various water conservation programs, including rebates for water-saving appliances and landscaping resources.
Wastewater Treatment: The utility district collects, treats, and disposes of wastewater from residential and commercial customers in an environmentally responsible manner, ensuring compliance with all relevant regulations.
Customer Support: Green Valley SUD provides responsive and helpful customer support, addressing inquiries and resolving issues promptly. Customers can reach out via phone, email, or the utility district's website.
Emergency Services: In case of water-related emergencies, Green Valley SUD offers 24/7 emergency response services to ensure the safety and well-being of its customers.

Location and Access

Green Valley SUD's headquarters is conveniently located at 605 FM465, Marion, TX 78124, United States. The office is situated in the eastern part of Marion, near the intersection of FM465 and FM1369, making it easily accessible from major roads. Customers can reach the office by driving along FM465, which runs north-south through the center of Marion. The utility district's office is close to several local amenities, including restaurants, shops, and parks.

For those using public transportation, the closest bus stop is located on FM465, approximately a quarter-mile north of the Green Valley SUD office. The stop is served by the Wilson County Transit system, which connects Marion to nearby towns and cities.

Parking is available on-site at the Green Valley SUD office, with dedicated spaces for customers and visitors. The parking lot is easily accessible and provides ample room for vehicles, including those with disabilities. The utility district's office is also wheelchair-accessible, with a ramp leading to the entrance and accessible restrooms inside the building.

Featured Characteristics

Water Quality Management: Green Valley SUD employs state-of-the-art water treatment and monitoring technologies to ensure the highest possible water quality. The utility district's team of experienced professionals works diligently to maintain and improve the water supply's quality and safety.
Customer Education: To promote water conservation and efficient use, Green Valley SUD offers educational resources and workshops for customers. These programs cover topics such as water-saving techniques, leak detection, and understanding water bills.
Community Engagement: Green Valley SUD actively participates in community events and initiatives, fostering a strong relationship with its customers and neighbors. The utility district's team is dedicated to creating a positive impact on the local community and promoting sustainable water management practices.
Financial Assistance Programs: Green Valley SUD offers various financial assistance programs to help eligible customers with their water bills. These programs include the Texas Water Development Board's Financial Assistance Program and the utility district's own Customer Assistance Program.
Online Services: Green Valley SUD provides a user-friendly online portal for customers to manage their accounts, pay bills, and access important documents. The portal also offers a convenient way to report leaks, submit service requests, and track the status of outstanding issues.

Practical Information

Green Valley SUD's office is open Monday through Friday, from 8:00 AM to 5:00 PM. Customers can reach the utility district by phone at 830-914-2330 or via email at [email protected]. The utility district's website, gvsud.org, offers a wealth of information about the district's services, programs, and resources.

Green Valley SUD accepts various payment methods, including cash, check, and major credit cards. Customers can pay their bills in person at the utility district's office, by mail, or through the online customer portal. The utility district also offers automatic payment options to simplify the billing process.

Customer Reviews and Positive Aspects

Green Valley SUD has earned a stellar reputation among its customers, with an average rating of 4.6/5 from 379 reviews on Google My Business. Customers consistently praise the utility district's responsive and helpful customer service, as well as the high quality of the water it provides. Some of the positive aspects mentioned in customer reviews include:

Excellent Customer Service: Many customers commend Green Valley SUD's friendly, knowledgeable, and responsive customer service team. They appreciate the utility district's willingness to help and resolve any issues they may have.
Clear and Accurate Billing: Customers praise Green Valley SUD's transparent and easy-to-understand billing process. They appreciate receiving accurate and timely statements, as well as the option to pay online or set up automatic payments.
Water Quality and Taste: Customers consistently comment on the excellent quality and taste of the water provided by Green Valley SUD. They credit the utility district's water treatment processes for delivering a consistently safe and refreshing water supply.
Community Involvement: Green Valley SUD's commitment to community engagement and education is evident in customer reviews. Customers appreciate the utility district's efforts to promote water conservation, efficiency, and sustainability.
Prompt and Efficient Service: Many customers highlight Green Valley SUD's quick response times and efficient resolution of service-related issues. They appreciate the utility district's dedication to maintaining and improving its water infrastructure.

👍 Reviews of Green Valley Special Utility District

Green Valley Special Utility District - Marion, Texas

geri H.

5/5

Gina Cherry with Green Valley SUD was so kind and helpful with my larger than usual bill. She was able to schedule a data check same day of call. The tech went out and checked my meter then called me to explain what he was seeing. It's amazing that a simple leak in the toilet could get so costly. I promptly got it repaired and Green Valley is working with me on a leak adjustment. I give them 5 stars and so thankful that I'm in their district.

DyChaundra S.

5/5

Jeanette is fantastic. She really took the time and care to make sure I got my see I started. I was having trouble with the login portion and she walked me though with very detailed information. I appreciate her attention to detail and patience she has with her customers. Very please with the service I’ve received this far with Green Valley.

Ajay B.

5/5

I want to take a moment to recognize the outstanding service I received from Gina C at GVSUD. From the moment I reached out, she demonstrated remarkable professionalism and a genuine willingness to help.

Gina C took the time to listen to my concerns and provided clear, concise solutions that addressed my issues effectively. Her knowledge of the services offered by GVSUD was impressive, and she communicated everything in a friendly and approachable manner.

What truly stood out was her commitment to ensuring I was satisfied with the outcome. Gina C followed up to make sure everything was resolved to my satisfaction, which is a testament to her dedication to customer service.

It's rare to encounter someone who not only excels in their role but also makes the customer feel valued. Thank you, Gina C, for making my experience so positive! GVSUD is lucky to have you on the team.

Emily C.

5/5

I had an amazing experience with this company! From the very beginning, Celeste was incredibly helpful. She answered the phone when I first called and guided me through every step of the process. She quickly emailed me the application and responded within minutes once I replied. Her communication and support were outstanding—from the initial inquiry all the way through to handling the deposit. If I could give more than five stars, I absolutely would. Thank you, Celeste, for making everything so smooth and stress-free!

Steve A.

5/5

I have had service from GVSUD for three years now and I have to say they are a terrific Utility Service Company. Rates are good, and their service and attention to detail is outstanding. When I signed up I dealt with Gina and now that I am moving and terminating service soon, Gina was right there to assist and walk me through the details. Super friendly and professional. All handled without much effort on my part in a matter of minutes. If you have the option in your area to connect with GVSUD I give them my total unconditional referral. They also are on top of it when there is any type of disturbance, weather, lightening etc that may affect the service delivery and email, text etc. with status and updates. Great utility provider. I will miss them.

Nicole L. M.

5/5

Our family has had such a wonderful experience with GVSUD. You can definitely tell that they are there FOR the customer. Gina Cherry has been my point of contact while transferring utilities when purchasing our home. Gina is prompt, knowledgeable and always ready to help and walk us through the process. She was always encouraging and has the best attitude.

Amy L.

5/5

Setting up service with Green Valley Special Utility District was one of the easiest parts of my move, and that’s all thanks to Gina! From the very beginning, she was amazing—quick to respond, incredibly helpful, and always professional and kind. She walked me through the entire process, making everything simple and stress-free during an otherwise hectic time. I’m so grateful for her help and would absolutely recommend GVSUD to anyone needing service—especially if you get the chance to work with Gina!

Maria C.

5/5

Mrs. Gina Cherry responded to my voicemail rather quickly and sent me simple-quick instructions in order to process my request. She responded to my follow-up emails as well on the same day. With my hectic schedule, i truly appreciate her professionalism, politeness and rapid assistance.

Charlene G.

5/5

Jeanette L was so amazing and gave us the highest quality starboard of customer service! She answered all our questions politely and professionally. She also answered additional questions we had unrelated to utilities and she really took her time to help us understand everything. We were not only pleased with her service, but also with how quickly our new service transaction took. VERY SATISFIED!

michael G.

5/5

Just recently located my parents here to Texas and we had to turn on there utilities in there new home. I had the opportunity to work with Gina Cherry who is a member of the Green Valley Utility team, and she made the whole process a breeze. Her help and guidance was absolutely amazing and she made the entire process of getting utilities activated a great experience. She communicated well, and provided great guidance. Mrs. Cherry is the epitome of what great customer service looks like. Job well done!

Diane H.

5/5

My Water Bill quadruple from what I usually pay in the last several months and my habits did not change. Called CS and they said it was probably a leak. The AWESOME Gina Cherry emailed me a little later after my call had ended and let me know from the Live feeds she could tell it was a leak and gave me instructions on how to see if it was one of my toilets. Sure enough it was, and I was only able to figure out where the leak was coming from because Gina took the time to email me with the suggestion of where to start. OUTSTANDING CUSTOMER SERVICE! Few people go the extra mile now in days! KUDOS GINA!!!

Tatiana P.

5/5

I had such a positive & productive experience with Green Valley setting up my water/sewer service. I’m a first time homeowner & new to Texas & they made the process simple! A big thank you as well as a shout out to Gina! I’m on the road driving across country with spotty service trying to set up my new house utilities & she was soo kind and flexible with my schedule. We seamlessly got everything taken care of in the end & I’m equipped with all the knowledge and resources I need. I’m move in ready & thanks to a pleasant interaction, I am looking forward to working with them in my new home!

Dennis H.

5/5

I received outstanding service from Jeanette L at GVSUD. She was so helpful, efficient, and kind. She handled the process, which I was thinking was going to take some significant time and follow-up on my part, in a matter of minutes and was so concise and clear in her instructions on what I needed to do to make the process go smoothly it was awesome.