Arrowhead Credit Union - Eastvale, California

Introduction to Arrowhead Credit Union

Nestled in the heart of Eastvale, California, Arrowhead Credit Union stands as a testament to financial inclusion, community commitment, and exceptional service. Located at 6170 Hamner Ave, this full-service credit union is dedicated to empowering its members with a wide array of financial products and services, all while maintaining a personalized touch that sets it apart from traditional banks.

Main Services

• Personal Banking: Arrowhead Credit Union offers a comprehensive range of personal banking services, including checking and savings accounts, certificates of deposit (CDs), individual retirement accounts (IRAs), and health savings accounts (HSAs). Their flexible and competitive options cater to diverse financial needs and lifestyles.
• Loans: Whether you're looking to buy a car, build your dream home, or consolidate debt, Arrowhead Credit Union has you covered with their extensive loan portfolio. This includes auto loans, mortgage loans, home equity loans, personal loans, and credit card services.
• Business Services: The credit union also caters to the financial needs of local businesses, offering business checking accounts, savings accounts, lines of credit, and term loans. Their specialized business services aim to help entrepreneurs and small businesses thrive in the Eastvale community.
• Digital Banking: Arrowhead Credit Union stays ahead of the curve with its robust digital banking platform. Members can enjoy online banking, mobile banking, mobile deposit, eStatements, and online bill pay for added convenience and flexibility.
• Financial Education: Committed to empowering its members, Arrowhead Credit Union provides financial education resources to help individuals and families make informed decisions about their money. Their resources cover a wide range of topics, from budgeting and saving to managing debt and building credit.

Location and Access

Situated at 6170 Hamner Ave, Eastvale, CA 91752, Arrowhead Credit Union is easily accessible from major thoroughfares, including the 60 and 15 freeways. The branch is located near the intersection of Hamner Avenue and Limonite Avenue, providing convenient access for members and visitors.

For those relying on public transportation, the Eastvale Transit Center is just a short distance away, serviced by several Omnitrans bus routes. The branch also offers ample on-site parking, including reserved spaces for members with disabilities, ensuring accessibility for all.

Featured Characteristics

• Not-For-Profit Structure: As a not-for-profit credit union, Arrowhead Credit Union is uniquely positioned to put its members first. Instead of prioritizing profits for shareholders, the credit union reinvests earnings into better rates, lower fees, and enhanced services for its members.
• Community Involvement: Arrowhead Credit Union is deeply committed to its local community. The credit union actively participates in community events, supports local schools and charities, and offers financial education resources to help Eastvale residents thrive.
• 24/7 Access: Members can access their accounts and perform transactions at any time, thanks to the credit union's 24/7 digital banking platform and extensive network of surcharge-free ATMs. This commitment to convenience ensures that members can manage their finances on their terms.
• Full-Service Branch: The Eastvale branch offers a comprehensive range of services under one roof, including teller services, loan officers, and financial advisors. This allows members to address all their financial needs in a single, convenient location.

Practical Information

• Phone: 800-743-7228
• Website: arrowheadcu.org
• Hours of Operation:
  • Lobby: Monday-Friday, 9:00 AM - 5:00 PM
  • Drive-Thru: Monday-Friday, 8:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 1:00 PM (Lobby and Drive-Thru)
  • Sunday: Closed
• ATM Services: Arrowhead Credit Union offers surcharge-free access to a nationwide network of ATMs, including 24/7 access at the Eastvale branch.

Positive Aspects from Reviews

With an average rating of 4 out of 5 stars on Google My Business, Arrowhead Credit Union receives praise for its attentive and knowledgeable staff, competitive rates, and exceptional customer service. Members appreciate the personal touch and the credit union's commitment to building long-term relationships. Many reviewers also highlight the convenience of the Eastvale branch's location and the ease of accessing services through the credit union's digital banking platform.

One reviewer, a long-time member, commended the credit union for "always having my best interest in mind" and for providing "excellent service, competitive rates, and flexible terms." Another member praised the staff's "friendly and professional demeanor," noting that they "go above and beyond to help me with my financial needs." These glowing reviews serve as a testament to Arrowhead Credit Union's dedication to delivering exceptional service and building strong, lasting relationships with its members.

In conclusion, Arrowhead Credit Union stands as a beacon of financial empowerment and community commitment in the Eastvale area. With its comprehensive range of services, convenient location, and unwavering dedication to its members, the credit union continues to set the standard for exceptional financial institutions. Whether you're looking to open a new account, apply for a loan, or simply want to experience the difference that personalized, community-focused banking can make, Arrowhead Credit Union welcomes you to join their growing family of satisfied members.

👍 Reviews of Arrowhead Credit Union

Joseph G.

1/5

They do not communicate with you at all. This was a secondary account and apparently my balance went to zero but was never informed by letter or email. My account was closed out without any notification.
Received emails for feedback and usual spam but never anything about the status of my account. Only reason I found out was when I attempted to access my online account.
Don’t bother opening an account with them.

Ashleigh D.

1/5

I literally just left this location I went in and there was 5 tellers literally standing around helping 1 lady. It took them way to long to acknowledge me. Then when the girl did I told her what i needed and she said I would have to wait 15 to 20 minutes because she was the only teller on the line , mind you again there was 5 people helping 1 custimer and there was no one behind me. unfortunately I believe because of the color of my skin and the amount of kids I had I was treated differently.I worked as a teller years ago for 2 diffrent banks and had I done this I would have gotten written up or fired especially if it was a mystery shopper seeing how we were doing as a bank. I love arrowhead but this location needs to do better. I'm heading to the riverside location which is out of my way but I rather travel the distance to be treated kindly.

Teresa G.

5/5

Everyone is always ready to help and answer all questions with patience, courtesy and a smiles! I love this credit union!

Andrew F.

5/5

Decided to give the shaft to big banks and the fat cats of Wallstreet, after being with wells fargo for 12 years I closed down the account and joined arrowhead credit union about a year ago and it's a great bank

Trevor B.

1/5

Not Helpful.
Loyalty means nothing to this CU.
They have surprise fees
Not veteran friendly.

Patricia H.

5/5

Always a good experience at the Eastvale Arrowhead Credit Union, great staff, friendly and helpful.
Thank you.

Berenice L.

5/5

Went in to open an account, Erin was very helpful.

Brenda E.

5/5