Cox Pools Orange Beach - Orange Beach, Alabama

Mark W.

Cox constructed our pool in 2021. From the design process through construction we were pleased with communication and progress. The gunite construction method allowed us the design freedom to maximize our space and create our backyard vision. Cox has been very helpful with any issues that have arisen. We would definitely recommend using Cox.
Mark and Ashley
Orange Beach, AL

Unhitched F. R. R.

We run and manage Johnnys Lakeside RV resort in Foley AL. The Pool had a substandard resurfacing job in 2022 that failed in 2023. We hired Cox pools to repair the pool. They kept us informed and completed the repairs and we are very happy with our new pool surface, skimmers, and other misc items they helped us fix! Will answers questions via phone and text even afterhours!

Sebastian H.

We love our pool and our kids and neighbors enjoy it almost year round. Working with Cox pools, we got just what we were hoping for and more because they guided us to features we didn’t know existed (like the app that controls lights/spa heater remotely). Also they set us up with a great maintenance service (thank you Logan) who makes it so easy for us.

Beth B.

Do not look any further than Cox Pools. The owner, Mr. Lovett, and his son Logan were professional and went above and beyond in the repair of our pool. Another company's poor workmanship resulted in four cracks in a brand new pool (ugh) and that company disappeared. After checking with various folks, Cox came highly recommended as one of the only companies skilled and competent in properly repairing cracks in plaster and gunite. The work they did was very detailed, and they explained every step carefully to us. They took time to chip out around all fixtures to prevent future leaks, injected a specialized epoxy into the cracks, then installed industrial staples as an extra measure of strength. For the first time since owning our pool, we have confidence in it. The crew was respectful and hardworking, and they left the job site in 5-star condition. We will use them for any future needs. They are *AWESOME* and we highly recommend them. Thank you, Mr. Lovett and Logan and Crew.

kelli S.

We LOVE our beautiful pool that Cox Pools designed and built for us over five years ago!! Cox Pools was wonderful to work with! Highly Recommend!!!

Sale F.

One of the best customer service experiences you will have. These folks know their business and take care of their customers. If you need a residential or commercial pool you can’t go wrong with Cox Pools.

Philippe B.

Well, we have a pool from Cox Pool ORANGE BEACH that was built a few years ago, and we’ve had some issues with them ranging from missed deadlines to the final quality of the product. If you’re planning to invest a significant amount in your new pool and expect good communication with the office, look for another company.

The person who is supposed to answer emails, named Cindy, needs training on how to be polite to clients who call them and to understand that if they have an email system, they shouldn’t leave clients without a response—that’s unprofessional. If you’re too busy, hire more people or stop taking on new projects instead of failing to properly assist a client over the phone and, even worse, ignoring emails.

The impression we’re left with is that you don’t really want our business. I’ve even spoken to another neighbor who also hired your services, and they’ve been treated the same way. Cindy, please be a bit more pleasant, or you’ll keep creating dissatisfied clients with the way you handle them—when you actually do.

Randy Q.

Frankly, I don't know why a homeowner would choose any other company. We found the Cox price to be surprisingly competitive, and the dedication to quality at every stage of the project was outstanding. I had no idea that digging a hole, covering the sides and botton with concrete and filling it with water could be so labor-intensive and involved. We must have had at least a half-dozen individual work crews responsible for various parts of the project, and every one of them was at the top of their game. Thanks to Cox for makig our backyard a beautiful oasis.