Morgan Truck Body LLC - Lakeland - Lakeland, Florida

Sundra D.

I would like to give a huge shout out to Dave for going above and beyond.
Fantastic customer service and outstanding interpersonal skills.
You helped out a little company doing big things, and we're beyond grateful. We love to pay it forward whenever possible, and today's quick body shop repair was you paying it forward to us. We're happy with the fix, and it was done in a timely manner. Thank you to everyone who helped Dave pull this off. I could've been stranded for days, but these guys helped me out. You don't understand the damage that can come from your box being opened like mine was.
If I could give you a hug, I would. We look forward to doing business with you again in the future. One man's mistake cost me a few dollars but aligned me with the right people. Y'all have a blessed 2024. Hope 2025 keeps y'all busy.

Zach P.

Absolute joke of an operation. No one will help you, very rude when you find someone to talk to. When they finally agree to help then they go to lunch. I read delivering their own products to them from their GA plant, and waited over 4 hours. Definitely don't pull into their yard with any tires you own own... the ENTIRE lot is covered with rivet stems, screws, bolt heads, and other random shards of metal.

Asked one guy "get can you please point me to a manager or someone to talk to about this"
Employee "nothing I can do to help you" walks off...

Update, still waiting.
Went in to find a general manager of the facility... no one to be found in the office. Just a phone to call a dept.
Their awards wall says it all, nothing in the last 10 years.

Troy Q.

1 employee told me gate 3 another said gate 2. Then I was told to untarp and unstrap in the street. Um, no thanks. Had to park in the dirt,mud fire ants and grass to do that. They said they don't have the space to do that in their yard. Next time for safety sake, I will not do that.

Matthew G.

Absolutely 5 star white glove service.

I drove an hour and 20 minutes to get my truck worked on here because nobody else would do to return phone calls or give me the time of the day in Orlando or Tampa

Dave Proskey is THE MAN! He kept in constant contact with any questions I had via email. They were able to get my truck in immediately, whereas the other locations I called for estimates where 2 weeks out on work and didn't even return a phone call with an estimate.

They replace the wood beams that go in between my Box and the frame and they also sealed a leak I had in the roof of the box. Work was done in one day and I picked up the next morning.

If only every body shop in the world had a Dave and work ethic that this location does.

Much appreciated!

Greg S.

I drove from Tampa to Lakeland for a part return, they were great, got right away and got me the part we needed and even gave us a free part, great customer service at Morgan truck bodies in Lakeland, fleet masters appreciates the service and urgency...

Dave C.

I CALLED THIS LOCATION ATTEMPTING TO PURCHASE A TAIL LIGHT. HERE IS WHAT IS AMAZING, I AM AN EMPLOYEE OF A COMPETING BUSINESS. KNOWING THAT HIS SHOP WAS NOT GOING TO DO THE REPAIR, I WAS ASSISTED ANYWAYS. IT GETS BETTER!! DAN FOSTER NOT ONLY ADVISED THAT HIS COMPANY DOES NOT OFFER THE PART I NEED (I CALLED THE WRONG PLACE), HE FOUND THE PART AT THE CORRECT COMPANY AND PROVIDED PART NUMBER AND CONTACT INFO FOR THE CORRECT PLACE. THAT IS TRULY AMAZING SERVICE.

Herman C.

Greatest place to work on any good day
Wonderful staff and personal svc
...

Marta V.

Is someone working in this place today. They don't answer the phone. Since COVID takes for ever to hold up on someone to order parts.