Key West Toyota - Key West, Florida

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Key West Toyota: A Comprehensive Overview

For individuals seeking a reliable and customer-focused automotive experience in the Florida Keys, Key West Toyota stands out as a premier dealership. Located at 1618 N Roosevelt Blvd, Key West, FL 33040, and accessible by phone at 52945129, Key West Toyota offers a complete suite of services centered around the esteemed Toyota brand. Their website, keywesttoyota.com, provides detailed information about their inventory, services, and commitment to customer satisfaction. The dealership proudly identifies itself as a veteran-owned business, reflecting a dedication to community and service.

Specializations and Services

Key West Toyota’s expertise extends across a broad spectrum of automotive needs. They operate as a dedicated Toyota dealer, offering a diverse selection of new and used vehicles, including cars, trucks, and SUVs. Beyond sales, the dealership functions as a comprehensive car accessories store, providing customers with the opportunity to personalize their vehicles. Furthermore, they specialize in car finance and loan arrangements, streamlining the purchasing process. Recognizing the importance of vehicle maintenance, Key West Toyota includes a fully-equipped car inspection station and offers a wide range of repair services, including oil changes.

Accessibility and Amenities

Key West Toyota is committed to providing an inclusive experience for all customers. They boast a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring ease of access. The dealership accepts various payment methods, including credit cards and debit cards, and provides convenient delivery options. The facility also offers checks as a payment method.

Customer Feedback and Reputation

Key West Toyota consistently receives positive feedback from its clientele. As evidenced by the 943 reviews on Google My Business, the average customer rating is a commendable 4.8/5. The overwhelmingly positive comments highlight the staff’s professionalism, the enjoyable purchasing experience, and the quality of service provided, both in sales and the service department. It’s clear that the dealership prioritizes building strong customer relationships and ensuring complete satisfaction.

Recommended Information & Call to Action

Potential customers are encouraged to explore the keywesttoyota.com website to browse their current inventory, schedule service appointments, and learn more about financing options. Contacting the dealership directly at 52945129 will allow individuals to speak with a knowledgeable representative and discuss their specific automotive needs. Considering the positive reputation and comprehensive services offered, Key West Toyota is highly recommended for anyone seeking a trusted and reliable Toyota dealership in the Florida Keys.

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👍 Reviews of Key West Toyota

Cory Y.

5/5

Great experience from start to finish. From Matt, our sales person, to both of the managers and finance, every single member of the staff was phenomenal. It was actually an enjoyable experience, an enjoyable afternoon, and we are thrilled with our car. Honest, straightforward, couldn’t recommend another dealership more.

Amanda T.

5/5

AMAZING experience with buying my 1ST Toyota, and the service department provides excellent service as well. Thank you for being attentive + reasonable.

William S.

2/5

Service Dept absolutely useless. In early February I completed an online service request, no response. I called this morning to make a service call for early March, after spending a 1/2 hour with the representative and having to send a copy of the VIN#, no response. Calling again to follow up I spoke to a representative that said “I think we are book on service thru March” if their customer service is anything like their automotive service I would not want to take my Toyota to Key West Toyota for service.

Ismery H.

5/5

Thanks to Edgar expertise and dedication, I'm now driving my dream car! From start to finish, he made the buying experience seamless and enjoyable. His deep understanding of the vehicles, coupled with his commitment to finding the perfect fit for me, truly exceeded my expectations. Couldn't be happier with the service provided by Edgar.

J B.

1/5

EDIT: I noticed some duct tape on a hose a month or 2 after the service. When I called to report it I was met with “not possible” and “you can’t prove it was us”. I asked if I could send a photo, and I did. After a week with no response, I emailed again and received a reply, in all capital letters, that she had not received a photo. I sent it again. No response after more than a week. The lack of customer service was stunning, given my pleasant experience when I brought my car in for service. The lack of communication and condescension is disheartening. I will not return and will certainly let others know.
Shuttle is still a nice perk, so one star for that.

Phyllis M.

5/5

My first time back with the new owner and new configuration buildings. The best thing was that Julie was still there. I had an appointment and from the minute I walked in the door, the entire waiting room was such a step up but going in Julie's office was so easy. She explained everything and was given a ride home. She called later and explained that a part had to be ordered and would be there the next day.
Such a pleasant experience.

Joe B.

5/5

As always these guys did a great job. Julie is the reason we keep coming back. She always does what it takes! Being in the Keys provides specific challenges but somehow they manage.

Bill S.

5/5

My service experience has always been awesome even when I have had to change my maintenance appt. Several times due to illness. Julie has always treated me with respect and professionalism. Always great experience working with her