FedEx Ship Center - Pleasanton, California

Address: 7275 Johnson Dr, Pleasanton, CA 94588, United States.
Phone: 8004633339.
Website: local.fedex.com
Specialties: Shipping and mailing service, Logistics service, Mailing service, Packaging supply store, Shipping company, Shipping service.
Other points of interest: Delivery, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 176 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of FedEx Ship Center

☎️8004633339

⏰ Open Hours of FedEx Ship Center

Monday: 9 am–6:30 pm
Tuesday: 9 am–6:30 pm
Wednesday: 9 am–6:30 pm
Thursday: 9 am–6:30 pm
Friday: 9 am–6:30 pm
Saturday: 9 am–4 pm
Sunday: Closed

About FedEx Ship Center, Pleasanton, CA

FedEx Ship Center, located at 7275 Johnson Dr, Pleasanton, CA 94588, United States, serves as a vital hub for shipping, mailing, and logistical services to the community. With easy access through their phone line 8004633339 and an online presence at local.fedex.com, customers can easily connect with this service powerhouse. The center offers a comprehensive suite of services including shipping and mailing service, logistics service, and mailing service, catering to both individual and business needs.

Key Features and Accessibility

FedEx Ship Center prides itself on its wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that all customers, regardless of mobility, can enjoy a seamless experience. The center stands out not only for its accessibility but also for its dedicated staff and facilities designed to facilitate smooth deliveries and pickups. Customers often praise the center's on-site services and the personal touch provided by employees like Lynnette, who go above and beyond to ensure customer satisfaction.

Customer Experience and Opinions

The center boasts an impressive reputation, with 176 reviews on Google My Business indicating an average opinion of 3.9/5. Customers frequently commend the friendly and professional demeanor of the staff, particularly highlighting the exceptional service provided by Lynnette. Visitors appreciate the personalized approach that transforms what could be a mundane process into a pleasant experience. The center's ability to handle deliveries and package pickups efficiently is a testament to its well-organized operations.

Recommendations for Potential Users

For anyone requiring shipping or mailing solutions, the FedEx Ship Center in Pleasanton is a go-to destination. Its wide array of services, from packaging supplies to logistical support, makes it a versatile partner for all your shipping needs. The accessible location and accommodating staff are significant advantages, ensuring that every visit is convenient and stress-free.

Recommandation: If you or your business needs reliable shipping and mailing services, contact FedEx Ship Center directly through their website. Their commitment to customer service, as evidenced by the glowing reviews, ensures a positive experience. Whether you're a local resident or a business looking to expand your logistics capabilities, FedEx Ship Center is well-equipped to meet your requirements.

👍 Reviews of FedEx Ship Center

FedEx Ship Center - Pleasanton, California

Neka W.

5/5

I don’t usually leave reviews, but I just had to take a moment to shout out Lynnette at FedEx! Every time I visit, she goes above and beyond to make sure everything runs smoothly. She’s always so friendly and approachable, and I really appreciate that she takes the time to chat and make the whole process feel personal. Whether I’m dropping off or picking up a package, it’s always a breeze when she’s there. She truly makes my visits enjoyable, and I can’t recommend her enough for her exceptional service! It was so good to see her at the pleasant shipping center. Keep up
The good work!

Kelli H.

5/5

I have been to this location about 4 or 5 times recently and each time has been great! I did not catch the one lady (she has blonde hair) who has helped me almost every time, but she is extremely pleasant!

This last time my package was an absolute mess and I was running behind. The lady working was named Lynette and she was so wonderful! She knew I was a little stressed about my package and she calmy helped me and even discussed the best rate for me! Lynnette went above and beyond to take care of me and made me feel like a valued customer!

Rohullah N.

1/5

Rating: ★☆☆☆☆

I had an extremely unpleasant experience at this FedEx location. The person at the counter was rude and unprofessional from the moment I walked in. Instead of being helpful, he made the entire process difficult and uncomfortable. It’s disappointing to see such poor customer service, especially when people rely on FedEx for important shipments. I hope management takes steps to ensure better treatment of customers in the future. I definitely won’t be returning to this location.

Tuwe M.

5/5

Lanette and Ray at the FedEx shopping center just provided me an excellent customer service! Wonderful people! I will definitely return next time!!!

Indy S.

5/5

I came here with a last minute order. My close family member had passed away and I needed to print a large order of funeral programs same day. I was an emotional wreck, but I was met with such kindness I almost cried in the shop. I was lucky that Jammie was behind the counter because she so gently guided me through the process, step by step to get the service expedited, then checking to make sure the printing quality was exactly as I wanted. I could barely hold myself together and I’m so grateful to Jammie for her thorough attention to detail to help me have a beautiful program pamphlet and to her gentle handing of me. It was an extra-ordinary experience.

ELYAS N.

1/5

Very unprofessional employees too rude to customers doesn’t really know how to do. The customer service I’ve been going there several times and anytime I had very bad experience with them. They always don’t really know how to time manage and don’t really respond respectfully. I would like the FedEx office to please bring a little bit tension and work with their employees in this branch😕😕

Fazia A.

1/5

This is a terrible place to visit. I went here to try to drop off a package. When I arrived inside, there was not one person in sight so I rang the bell that was there. I must have rang it 10-15 times before someone came out and said everyone is on a break right now. I've never been to a place where every single employee was on a break and a "driver" who doesn't know how to operate the front tells me to come back in 15 minutes when I was already there for 10 minutes. We're better off dealing with robots.Customer service has gone down so much.

Craig H.

5/5

They are very efficient at FedEx. In and out in 5 to 10 minutes is typical.